A Secure Towing

This customer in question asked for a duplicate copy of an invoice on the late afternoon of March 25th The customers request was completed at 12:30PM the following day, the duplicate invoice sent to her on March 26th The customer had originally gave us No Date, No information of how the tow was paid or if the tow was, retail, a roadclub tow, an accident tow? We were given very little to go by so it a little longer than to get the invoice to her.Our goal is complete customer satisfaction, we apologize to the customer that we did not meet her expectations in this situationWe will continue to strive for complete cutomer satisfaction in the future

This customer in question asked for a duplicate copy of an invoice on the late afternoon of March 25th 2015. The customers request was completed at 12:30PM the following day, the duplicate invoice sent to her on March 26th.  The customer had originally gave us No Date, No information of...

how the tow was paid or if the tow was, retail, a roadclub tow, an accident tow?  We were given very little to go by so it a little longer than normal to get the invoice to her.Our goal is complete customer satisfaction,  we apologize to the customer that we did not meet her expectations in this situation. We will continue to strive for complete cutomer satisfaction in the future.

This customer in question asked for a duplicate copy of an invoice on the late afternoon of March 25th 2015. The customers request was completed at 12:30PM the following day, the duplicate invoice sent to her on March 26th.  The customer had originally gave us No Date, No information...

of how the tow was paid or if the tow was, retail, a roadclub tow, an accident tow?  We were given very little to go by so it a little longer than normal to get the invoice to her.Our goal is complete customer satisfaction,  we apologize to the customer that we did not meet her expectations in this situation. We will continue to strive for complete cutomer satisfaction in the future.

Review: Multiple requests for invoice copy have gone unfulfilled. When requested the owner (supposed) refused to provide name and invoice needed to submit incident claim to insurance.Desired Settlement: I want the invoice copy that is holding up the insurance claim processing and the repair on the vehicle. Legal counsel will be obtained unless this is resolved in 24 hours.

Business

Response:

This customer in question asked for a duplicate copy of an invoice on the late afternoon of March 25th 2015. The customers request was completed at 12:30PM the following day, the duplicate invoice sent to her on March 26th. The customer had originally gave us No Date, No information of how the tow was paid or if the tow was, retail, a roadclub tow, an accident tow? We were given very little to go by so it a little longer than normal to get the invoice to her.Our goal is complete customer satisfaction, we apologize to the customer that we did not meet her expectations in this situation. We will continue to strive for complete cutomer satisfaction in the future.

Review: I contacted [redacted] several months ago to inform him that the address that appears on his business website is my home address and does not belong to his business. He responded that he would make the correction. To date, July 12, 2013 the change to his website has not been made. Attempts to further reach him by phone are unsuccessful. His businesses mail continues to come to my home address. I want my address removed from his website and any further advertising.Desired Settlement: Remove my personal home address from all of this businesses website advertising and I want the mail that is addressed to his business to stop being delivered to my home address.

Business

Response:

HELLO

I HAVE FOUND THE LISTINGS THAT ARE CREATING THE COMPLAINT. I WILL FIND OUT MONDAY MORNING WHEN I SPEAK TO THE COMPANY WHO IS RESPONSIBLE FOR ALL OF MY ADVERTISING LISTINGS AND GET THE MATTER RESLOVED.