A Sharon Driving School Reviews (2)
I really wanted to give Gilly the benefit of the doubt when my daughter came home complaining of Gilly yelling at her during the driving instruction. My daughter was so terrified of her, but I made her complete the program. When I went back a year later to request documentation for completing the parent's class, she told me it was $20 just to print it out. I was shocked as I had already paid for the class and it was only a piece of paper. I did voice my complaint, but agreed to pay for it. I got out a $20 bill and tossed it on the desk beside her as she was getting the paper ready for the printer. She apparently thought I had thrown it at her as she yelled at me and threw the $20 on the floor at my feet. She then refused to provide me with the letter documenting I had taken the class. She was so rude and very volatile. I went home and apologized to my daughter for not believing her and making her complete the program. Not a good personality for kids that are just learning to drive and are likely nervous to begin with. We went with Right OF Way in Stoughton for my son and so far we are very happy. A much better experience.
On August 5, 2013, I enrolled my son for a driver education course with the Sharon Driving School. I paid $619.99 for the full course to include classroom, driving & observation sessions and a 2- hour parent class. On January 12, 2014, my husband and I attended the parent class held in Sharon. The instructor was very disorganized throughout the class. For example, she announced that she would show us a film about organ donation but instead she showed us a film about motorcycle safety. She neither made a correction nor acknowledged her error. 90 minutes into the class, she dismissed us. She stated that she had one more film to show and that seeing it was optional, so we left. Later that day, we received a message from the instructor stating that there had been a problem with her dismissing us. In a later conversation, I learned from the instructor that following our departure, the owner became aware of our dismissal and was furious with her. I was told we would not be given credit for the class & that the owner wanted us to repeat the class. Several communications via email followed with the owner. She stated we had not been dismissed, that we had left early & that our class had been voided. We asked for a face to face meeting to discuss the matter further. At this meeting when asked if we were dismissed, the instructor, who was present, stated yes. When asked if she said the last film was optional, the instructor stated yes. Yet the owner continued to insist that we were not dismissed. This insistence continued despite the instructors taking responsibility in person & despite the fact that we have two voice mail messages from the instructor stating that she dismissed us. Our issue is not with the two hours RMV requirement for the parent class. Our issue is with the owners lack of taking any responsibility for her teachers mishandling of the class. Not only did she continue to insist that we left the class without permission (despite abundant concrete evidence to the contrary) but she sent us an e-mail fabricating the idea that we left to go to [redacted], which was tantamount to calling us liars. Her manner was consistently rude & unprofessional. The events of January 12 and ensuing interactions irreparably damaged our confidence in the Sharon Driving School. I want reimbursement based on breach of contract of $369.99 for the driving portion of the program that my son did not complete. The opening paragraphs of the contract ensure the professional, responsible & competent qualities of their school. They have broken their end of the agreement.