A .T. S. Automatic Transmissions Specialists Reviews (1)
On April 16th, I decided to take my 2001 Honda Odyssey to Appleton Radiator and Auto Repair to get my transmission rebuilt because it is start to slip in gear. I drove the van to the shop and have one of their mechanic test drive and hook a computer scan to diagnose issue. He came back and said that is the transmission, bad motor mounts, and alignment. I disagreed, and told him that it is the transmission because the car drive straight and it only clunk when transmission slip. I then ask the both the owner and mechanic if they have done Odyssey before. They both answered, yes, and many. I was told that it will be around $2000 and it will take two days and I should be able to pick up the car on April 18th. At this time, I did not get a written estimate of repair or any documents. April 18th, I call the shop to see if my van was ready for pickup. [redacted] told me that they were behind and it won't be until April 21st or April 22nd. April 22nd, I call the shop again letting him know that I am going to pick up the van. [redacted] responded that it is not ready because his transmission mechanic is in the hospital and not be done until his return on April 25th. On this day, I wanted to take the van and someone else do the job, but [redacted] said that transmission was already dissembled. April 25th, I stop by at the shop. [redacted] assured me that the van will be done on Monday April 28th. [redacted] said that his mechanic is putting it back together as we speak. April 29th, I call the shop again. [redacted] said he will check and call me back. Around 4:30pm he called my cell phone with same story, van is not done still. Again assuring me that it will be done on the morning of Wednesday April 30th. April 30th, I stop at the shop @ 4:00pm and van is not done still. I finally got the car about 5:00pm. [redacted] finally gave me the invoice which contain a bill for a broken axel that was done without my permission or knowledge. I just go tire of the who situation and Paid the $2184.64. Which [redacted] said with discount. I have one of the mechanic to help me drive the van home since I had two cars there. When we got to my house, 1.5 mile away. I drove the mechanic back in the van. Drove it for .50 mile, stop at red light, clunk, transmission slipping again. I ask the mechanic if he heard it, and he said yes. Almost got back at the shop, stop, trying to make a left turn. Clunk. Transmission slip again. Pull up to shop, told [redacted] and mechanic about issue. Mechanic hook computer to car and drove it around. Came back and said that it is the Traction Control that is causing issue because they replaced the bad left axel. I said that it is the transmission. [redacted] said that I will have to leave car there again. Was not given a ETA on repair. [redacted] drove me home that day. I voiced my concern and told him that they had the car for 14 days and still not fixed. I am very concern and frustrated. Therefore, I will need this fix asap. May 1st. My car is still at the shop. I still have not heard from [redacted] or anyone from the shop.