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A T & T CallVantage

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A T & T CallVantage Reviews (1)

Service Type: Residential Service
Account: XXXXXXXXXXXXX
Account: XXXXXXXXXXXXX
Reached: XXX-XXX-XXXXExt:
Day Phone: Impacted Phone: XXX-XXX-XXXX
Accept Agreement : 1

I currently have phone and internet service with AT&T. Like a lot of other people, I am trying to reduce my expenses. a week ago I called At&t and told them the bills are to high and I want to carry the internet service only to reduce the cost, I was told that is not a problem but got offered a lower rate to keep both services. I decided I did not want to do that, So I called at&t on 4/24/14 and told them I just want the internet service only from them, They looked at my account and told me,they do not have internet service in my area, I said how can that be because I have internet and phone service now with at&t, again they said there is no internet service in my area and they cannot help, so I would need to keep both services. This does not make since to me I should be able to get internet service from at&t without having phone service. They should not have the right to denied me internet service only if I have both services now
Product_Or_Service: internet/phone
Account_Number: XXXXXXXXXXXXX

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Description: Telephone Companies, Advertising - Directory & Guide, Publishers - Directory & Guide, Advertising - Telephone, Internet Services, Telephone Communications, Advertising - Direct Mail, Advertising - Television, Cellular Telephone Equipment & Supplies,

Address: 575 Morosgo Dr NE Rm 14f67, Atlanta, GA 30324-3300

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