A-Team Connection, LLC

Customer brought her vehicle in on March to have the transmission rebuilt, which we didOur warranty covers repairs which we did, it is not an entire vehicle warrantyOn April 20th customer returned, needing a left front axle shaftWe did that job for her (replaced the axle)This is not part of the transmission, therefore is not covered under the transmission warranty.A few days later the customer returned with engine problems, due to a timing chain needing replacementThe timing chain is part of the engine, not part of the transmission, and therefore not covered under the transmission warranty.The vehicle is a with over 130,miles, and it is unreasonable to expect the warranty on a transmission rebuild to be a full-vehicle bumper to bumper warranty, which we obviously don't offer.A warranty covers the specific repair, and warrants that if there were a defect in the materials or workmanship for that repair it would be fixedNo warranty, including ours, offers a refund, especially if the vehicle later needs unrelated repairs