A-Temp Heating & Cooling Inc Reviews (3)
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A-Temp Heating & Cooling Inc Rating
Address: Clackamas, Oregon, United States, 97015-9519
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***, I sincerely apologize that you have had to make so many calls to get a refundThis certainly gives us a training opportunity from our field employees to our customer service representatives. It is never our intention to ignore or not serve someone in the time frame that is
satisfactory. This concern has not been on our radar with customers who have purchased from us however, your experience has made us re-look at some of our processes and hopefully other will not experience your concernsI have double checked with our accounts payable and a check has been sent via USPSRegards, Sarah C***
Date 12/13/
Dear Mr***
Thank you for taking the time to notify us of your unsatisfactory experience with financing. We are taking every action possible to make sure that this problem is rectified and we are able to provide the best solution possible to your
inconveniences.
We were able to verify online that your Synchrony account is not over the limitWe were able to contact Synchrony due to the confidentiality laws they were not able to divulge any information to us and asked that we have you call them to go over your account in detail
Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.
Thank you,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]