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A to Z Discount Quick Printing

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A to Z Discount Quick Printing Reviews (2)

Review: I called and requested a quote for 4x6 postcards. I was given a price and was then told to send any artwork that I had. I emailed the artwork and they sent back a proof. Never once did they tell me that they were changing the size. Apparently my artwork was designed for 3x5 and they did not tell me this. The whole time I had requested 4x6 and they failed to point out the problem. After I received the cards I called back. I was told they would check into it and call. They replied with an email stating it was my fault and that if I wanted them reprinted I would have to send new artwork and pay again. Not gonna happen. I tried to use a local company to support local business and look what happened. These cards are terrible. They are much thinner and much smaller than any other cards I have ever ordered. I will not be using or recommending this company.Desired Settlement: I want my cards re-printed as ordered at no additional cost to me.

Business

Response:

I called and requested a quote for 4x6 postcards. I was given a price and was then told to send any artwork that I had. I emailed the artwork and they sent back a proof. Never once did they tell me that they were changing the size. Apparently my artwork was designed for 3x5 and they did not tell me this. The whole time I had requested 4x6 and they failed to point out the problem. After I received the cards I called back. I was told they would check into it and call. They replied with an email stating it was my fault and that if I wanted them reprinted I would have to send new artwork and pay again. Not gonna happen. I tried to use a local company to support local business and look what happened. These cards are terrible. They are much thinner and much smaller than any other cards I have ever ordered. I will not be using or recommending this company.

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Description: Copy & Duplicating Service

Address: 10122 Reading Road, Cincinnati, Ohio, United States, 45241-3110

Phone:

+1 (604) 299-3709
+1 (604) 299-6209
+1 (905) 775-4594
+1 (513) 733-3900
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Website:

www.newwayforming.com


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