A to Z Home Inspections

Review: We hired this company to inspect a home we ended up buying. After moving in we found dry rot and moisture ants in all 4 corners of the home. I have done some repairs but have recently found more of the same in the last corner and wall of the house. I have gone through a divorce and surgery in the last year and that is why it has taken me so long to file a complaint. I am at a point where I do not believe I can continue to repair the home on my limited disabled vet income. I have contacted Mr. [redacted] and have had no help from him in any way. I am told he will not file with his insurance or any type of assistance. I have a letter from another inspector dated less than a month after I moved in that states "all insect damage and structural concerns were readily visible without performing any type of invasive inspection. The individual who performed the original inspection on the 17 of May 2013 would be in complete violation of state, national and government [redacted] required inspection standards. The inspection performed was not conducted per [redacted] or [redacted] standards of practice for licensed home inspections."

Product_Or_Service: Home inspection

Account_Number: XXXXXXDesired Settlement: DesiredSettlementID: Other (requires explanation)

A claim filed with his insurance company to make necessary repairs. Refund. Possibly compensation.

Business

Response:

Initial Business Response /* (1000, 18, 2014/09/15) */

This letter is in response to your complaint from a [redacted], case #XXXXXXXX:

I am attaching copies of the report that was given to Mr. [redacted]. Please note on page number 31, that I had requested to Mr. [redacted] to have a structural Engineer sign off on his home.

He was with me the entire inspection on this home. I had pointed out numerous repairs to Mr. [redacted], and his response was always the same. I enjoy doing this type of work, my wife and I have done this in the past and we know what to do. He was telling me about the foundation He was going to pour and add to his home. This would have been less than thirty feet from water Coming off the hill side from springs in the ground.

There is no way Mr. [redacted] had a structural Engineer check or sign off on this home!

Mr. [redacted] was well aware of visible issues with his home. When we inspect any home, it is a visual inspection.

I asked the present home owner how she financed this home before, she said she did not Finance the home, paid cash.

Respectfully,

[redacted].

[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]

Initial Consumer Rebuttal /* (3000, 20, 2014/09/16) */

(The consumer indicated he/she DID NOT accept the response from the business.)

There was one place in the basement that was pointed out for inspection by structural engineer. [redacted] required I have that done before finance and I did have that done. He is right that I do enjoy working on houses BUT I hired him to make sure the home was structurally sound and free of things I am not trained to recognize. Every single outside wall was infested by wood destroying insects. As for the springs near the home one of the very first things done was a ditch up in at the edge of the hill to carry water away from the home. Not an issue any longer.

I had a second inspector look at the home after and was told this house should not ever have been approved for a VA loan. I have the letter available from the second inspector at any time.

Doing work on a house is one thing, being forced to rebuild ALL outside walls is very different. What is the point of hiring a "professional" if all you get is visual inspection and no insight? I hired someone to detail what I could not find myself and ended up with a house full of destructive insects and dry rot that is costing me more than just repairs I expected and maintenance. Health issues are a real big concern as well. Entire house is not insulated either so any critter that comes in has free reign and [redacted] cold winters.