A to Z Kellatronics, Inc.

**I received a purchase order (#1919, dated 2/7/14) for a phone system that I sold to usedphones.com and sent them the system February 12, 2014. I received notice from FedEx that they received the shipment. I have called many times and no one answers and the phone will turn into a fax. On March 25, 2014, I spoke to M[redacted] and he was going to look into it and call me back. Never heard from him so I called again and when someone finally answered (I think M[redacted] again), I was put on hold for 30+ min. While I was on hold on one phone, I called again from another phone and a woman answered and put me on hold again. I then put that call on hold and called from another line and she answered again. I was furious and told her that I was currently on hold on two different phones and I was not going to hold on another line. I was calling to find out where my check is for the phone system I sent and they received February 12, 2014, PO#1919 (they owe me $250). She told me that the guy I needed to talk to was in a meeting for 10 more min and for me to hold and I said I would not hold and would just call back. So I hung all 3 lines up and called back later, several times. Then, M[redacted] answered again and put me through to a voicemail. I left a message and no one called me back. I have also sent a few emails asking for someone to call me back regarding the PO# 1919. I have since called several more times and still get nowhere. I have now searched online and found that there are numerous complaints against this company. While I wish that I would have seen these complaints prior to sending my system, I would like to know how they manage to stay in business and continue to have a website and continue to STEAL products from people! I hope that there is something that can be done to these people so that they can't continue to steal from people and commit fraud. I have also filed a complaint with the CA Attorney General. I have actually lost money since I paid to ship the phone system to them.