A to Z Storage

9/10/HI [redacted] AS I EXPLAINED I HAVE BEEN BATTLING PNEUMONIA SO TODAY WAS MY FIRST CHANCE TO RESPONDAFTER I SPOKE WITH YOU TODAY,I INVESTIGATED THIS ISSUE ONCE MORETHE ISSUE HAD TO DO WITH OUR COMPUTER PROGRAM QUICK-STOR WHICH RUNS THE UNITS .IT INPUTS ALL INFORMATION AT NIGHT FROM THAT DAY THEN PRINTS OUT MONEY OWED AND LATE FEES AND THE NOTIFICATION LETTERS SENT TO TENANT IT ALSO PRINTS A LIST TO OVER LOCK UNITS NOT PDWE HAD A COMPUTER GLITCH WHICH WE HAVE FIXEDTHE TENANT WAS NEVER EVER CHARGED LATE FEES ALWAYS HAD THEM EXPUNGED AND WE PLACED A NOTE ON HER INFORMATION NOT TO OVER LOCK HER UNIT IF THIS OCCURRED AGAINI CALLED HER RIGHT AFTER SHE COMPLAINED TO OUR MANAGER AND EXPLAINED THAT I HAD MADE ARRANGEMENTS FOR NO LATE FEES TO BE CHARGED AND NOTICE TO NOT OVER LOCK UNTIL BOTH HARD COPIES WERE CHECKED WE ARE SORRY FOR THIS GLITCH BUT WE FEEL SHE SHOULD NOT SAY MY MANAGER IS STEALING OR WHATEVERSHE HAS NO RIGHT TO CHARGE HER WITHOUT PROOFTHAT IS SLANDER TO SAY THE LEAST..ESPECIALLY AFTER WE GAVE HER CREDIT FOR LATE CHARGESOUR MANAGER INPUT PAYMENTS AS SHE IS SUPPOSED TO DOTHE COMPUTER GOOFED IT UP NOT THE MANAGER.I DON'T KNOW WHAT ELSE TO DO AS EVERYTHING HAS BEEN CORRECTED OR RED FLAGGEDSHE WAS NEVER CHARGED A LATE FEE! THANK YOU[redacted] OWNER A-Z STORAGE

9/10/HI *** AS I EXPLAINED I HAVE BEEN BATTLING PNEUMONIA SO TODAY WAS MY FIRST CHANCE TO RESPONDAFTER I SPOKE WITH YOU TODAY,I INVESTIGATED THIS ISSUE ONCE MORETHE ISSUE HAD TO DO WITH OUR COMPUTER
PROGRAM QUICK-STOR WHICH RUNS THE UNITS .IT INPUTS ALL INFORMATION AT NIGHT FROM THAT DAY THEN PRINTS OUT MONEY OWED AND LATE FEES AND THE NOTIFICATION LETTERS SENT TO TENANT. IT ALSO PRINTS A LIST TO OVER LOCK UNITS NOT PDWE HAD A COMPUTER GLITCH WHICH WE HAVE FIXEDTHE TENANT WAS NEVER EVER CHARGED LATE FEES ALWAYS HAD THEM EXPUNGED AND WE PLACED A NOTE ON HER INFORMATION NOT TO OVER LOCK HER UNIT IF THIS OCCURRED AGAIN. I CALLED HER RIGHT AFTER SHE COMPLAINED TO OUR MANAGER AND EXPLAINED THAT I HAD MADE ARRANGEMENTS FOR NO LATE FEES TO BE CHARGED AND NOTICE TO NOT OVER LOCK UNTIL BOTH HARD COPIES WERE CHECKED.
WE ARE SORRY FOR THIS GLITCH BUT WE FEEL SHE SHOULD NOT SAY MY MANAGER IS STEALING OR WHATEVERSHE HAS NO RIGHT TO CHARGE HER WITHOUT PROOFTHAT IS SLANDER TO SAY THE LEAST..ESPECIALLY AFTER WE GAVE HER CREDIT FOR LATE CHARGESOUR MANAGER INPUT PAYMENTS AS SHE IS SUPPOSED TO DOTHE COMPUTER GOOFED IT UP NOT THE MANAGER.I DON'T KNOW WHAT ELSE TO DO AS EVERYTHING HAS BEEN CORRECTED OR RED FLAGGEDSHE WAS NEVER CHARGED A LATE FEE! THANK YOU.*** *** OWNER A-Z STORAGE

9/10/2015 HI [redacted] AS I EXPLAINED I HAVE BEEN BATTLING PNEUMONIA SO TODAY WAS MY FIRST CHANCE TO RESPOND. AFTER I SPOKE WITH YOU TODAY,I INVESTIGATED THIS ISSUE ONCE MORE. THE ISSUE HAD TO DO WITH OUR COMPUTER PROGRAM QUICK-STOR WHICH RUNS THE UNITS .IT INPUTS ALL INFORMATION AT NIGHT FROM THAT...

DAY ... THEN PRINTS OUT MONEY OWED AND LATE FEES AND THE NOTIFICATION  LETTERS SENT TO TENANT.  IT ALSO PRINTS A  LIST TO OVER LOCK UNITS NOT PD. WE HAD A COMPUTER GLITCH WHICH WE HAVE FIXED. THE TENANT WAS NEVER EVER CHARGED  LATE FEES ALWAYS  HAD THEM EXPUNGED AND WE PLACED A NOTE ON HER INFORMATION NOT TO OVER LOCK HER UNIT IF THIS OCCURRED AGAIN. I CALLED HER RIGHT AFTER SHE COMPLAINED TO OUR MANAGER AND EXPLAINED THAT I HAD MADE ARRANGEMENTS FOR NO LATE FEES TO BE CHARGED AND NOTICE TO NOT OVER LOCK UNTIL BOTH  HARD COPIES WERE CHECKED.  WE ARE SORRY FOR THIS GLITCH BUT WE FEEL SHE SHOULD NOT SAY MY MANAGER IS STEALING OR WHATEVER. SHE HAS NO RIGHT TO CHARGE HER WITHOUT PROOF. THAT IS SLANDER TO SAY THE LEAST. ..ESPECIALLY AFTER WE GAVE HER CREDIT FOR LATE CHARGES. OUR MANAGER INPUT PAYMENTS AS SHE IS SUPPOSED TO DO. THE COMPUTER GOOFED IT UP NOT THE MANAGER.I DON'T KNOW WHAT ELSE TO DO AS EVERYTHING HAS BEEN CORRECTED OR RED FLAGGED. SHE WAS NEVER CHARGED A LATE FEE! THANK YOU.[redacted] OWNER A-Z STORAGE