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A To Z Vacs Works

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Review: I bought a Cirrus vaccuum cleaner about 8 months ago from A to Z Vac Works in Prescott, AZ. The power switch has been broken for over 3 months. I took the cleaner back to them to have it repaired and was told the switch was back ordered and would take 6 to 8 weeks. It's been over 8 weeks and they still don't have the switch. I called this morning (10/11/13) and inquired AGAIN to be told they still don't have it and she would call to check on it. I informed her I would be returning the vaccuum cleaner and would like a full refund and was told they do NOT do returns - only repair. I told her I bought it there and would like my money back and, she again, told me the do not do returns.Desired Settlement: Either a refund or a replacement

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Description: Vacuum Cleaners - Industrial & Commercial, Vacuum Cleaners - Service & Repair, Vacuum Cleaning - Industrial

Address: 512 W. Gurley Street, Prescott, Arizona, United States, 86301


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