A To Zen Appliance Repair Reviews (2)
A To Zen Appliance Repair Rating
Description: APPLIANCES-MAJOR-SERVICE & REPAIR
Address: Private Residence, Brooklyn, New York, United States, 11238
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www.atozenappliance.com
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Revdex.com:At this time, I have not been contacted by A To Zen Appliance Repair regarding complaint ID [redacted].Sincerely,[redacted]
Review: [redacted], the [redacted] of A To Zen Appliance, installed a part for my refrigerator that was defective and was supposed to order the replacement part within the one year warranty and return to my home to install it. He had moved to the [redacted] but was still servicing his [redacted] clients once a month. [redacted] visited me in April and promised to order the part and let me know when he would return with the replacement part (the part cost $138.11 -- I have the receipt). He then failed to respond to countless emails, texts and messages that I have left to follow up, plus we are now out of the one-year warranty period. I will now have to once again pay to order the part plus pay a serviceman to evaluate and then fix my refrigerator's ice machine. [redacted] was previously a very responsive person so I find it very disappointing that he completely ignored all my attempts to follow up.Desired Settlement: I would like to have a functional ice machine.
Consumer
Response:
At this time, I have not been contacted by A To Zen Appliance Repair regarding complaint ID [redacted].Sincerely,[redacted]