A Treemendous Design

We contracted with Treemendous Design to do a landscaping project for our homeIn discussing the trees that we wanted for our yard, I was very specific as to what we were looking forI sent him a picture of what I expected, and [redacted] sent it to his supplier to ensure that the trees they had matched what we were expectingUpon delivery, I told [redacted] that the trees were not what we had talked aboutHe installed them anyways, and after a few days of looking at very sickly looking trees, emailed him to let him know we were still not happy with the treesI offered to swap them out for different trees in order to try and resolve the issueAfter MONTHS of trying to get Treemendous Design to rectify the issue,their "equitable" resolution was that I pay full price for new trees, and they would transplant the sickly half-dead trees to a new spot in our yardAs this didn't seem equitable at all, and I no longer wanted to do business with them, I requested a full refund of the trees[redacted], the owner, agreed, but only sent a partial refundAdditionally, when we met regarding the trees that should have never been planted, we had him look at a few other plants that, despite very good care, were not making itWe do have a warranty on all of the items that he plantedHe has never gotten back to us regarding another tree and several bushes that have completely diedThere are several of the same type of bushes and trees in the same planting bed, so they are equally cared for, and the others are doing fineWe have been put off and de-prioritized by this company for nearly monthsEither we are ignored, or we are told that we are not a priority and that they have other business to attend toOn top of our service and warranty issues, I would also like to say that this company did not install the plants in the proper place, despite having a professional landscaping drawing