*** ***This customer purchased this Stihl backpack blower(model BR 450CE serial number 503559878) 8-25-2015.She took it to our shop onApril 25, complaining that it would not startOur mechanic found a dirt dauber’s nest in the muffler which caused the battery not to chargeThis ruined
the battery so we ordered a new electronic module from StihlStihl did not have it in stockWe explained this to her twiceWe finally got the module yesterday(May 17)This was installed yesterday afternoon and she was called and told it was readyShe picked this blower up yesterday afternoon. This lady has been very ugly to the mechanics and usWe have done everything we could for her. Sincerely,Joan ***King Lawn and Garden Center, Inc.ID
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12159119, and find that this resolution is satisfactory to me.
Regards,
Nora [redacted]
*** ***This customer purchased this Stihl backpack blower(model BR 450CE serial number 503559878) 8-25-2015.She took it to our shop onApril 25, complaining that it would not startOur mechanic found a dirt dauber’s nest in the muffler which caused the battery not to chargeThis ruined
the battery so we ordered a new electronic module from StihlStihl did not have it in stockWe explained this to her twiceWe finally got the module yesterday(May 17)This was installed yesterday afternoon and she was called and told it was readyShe picked this blower up yesterday afternoon. This lady has been very ugly to the mechanics and usWe have done everything we could for her. Sincerely,Joan ***King Lawn and Garden Center, Inc.ID
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12159119, and find that this resolution is satisfactory to me.
Regards,
Nora [redacted]