A Waterseal , Inc.

Review: Waterseal Inc installed (2) sump pumps and a french drain system in our home in 2007. Over the last two years I have been having an issue with mud building up in one of the sump pits. This build up has caused multiple pump failures and some re-routing of drain lines (all handled by me). I believe this is due to the abscence of a fabric designed to keep soil and run-off out of the pit where water is collected.

I have contacted them numerous times over the phone and spoke with various people including Mike Ward (owner). I have tried to explain what was going on and every time, all I ever asked was for them to come out and witness what was happening. Until this day, they have yet to accommodate us.Desired Settlement: My wife and I would be satisifed only if the problem is corrected. Another phone call will not do.

Review: I had water seal fix my leaky basement and I need them to honor their lifetime guarantee,because I have a wet basement againDesired Settlement: I want a dry basement as per the agreement. Payment was made now honor the agreement

Waterseal Inc installed (2) sump pumps and a french drain system in our home in 2007. Over the last two years I have been having an issue with mud building up in one of the sump pits. This build up has caused multiple pump failures and some re-routing of drain lines (all handled by me). I believe this is due to the abscence of a fabric designed to keep soil and run-off out of the pit where water is collected.

I have contacted them numerous times over the phone and spoke with various people including Mike Ward (owner). I have tried to explain what was going on and every time, all I ever asked was for them to come out and witness what was happening. Until this day, they have yet to accommodate us.