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A Wireless INC.

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Review: On 10/2/15 My father and I stopped by the Verizon wireless retailer 'A Wireless INC. [redacted] to inquire about purchasing new cell phones. The salesman working that day stated they had a special offer, which included an iPhone 6, protective case, and two chargers. The salesman also stated that there would be no additional charges for the new phones or accessories. Total charges that day for two new phones was a little over $300. The only change on my part, is that I would lose my current plan with unlimited data. Seeming like a great deal, my father and I both agreed to purchase new phones that day. When we received our next phone bill, we noticed an additional monthly charge for the new phones. Today, we were informed by the A Wireless store that the salesman working on 10/2/15 had given us wrong information, and offered a deal that didn't exist. In turn, we are now required to pay Verizon Wireless approx. $560 for each phone. Had we known this, we would've never purchased phones from this location. This store offered no help for something they are accountable for. We now have to pay over one thousand dollars more than the offer we were presented with that day. Also, in my case I lost my unlimited data plan. I could've easily bought and added a new phone to my old plan. This is the definition of bad business, and awful customer service.Desired Settlement: I would like A Wireless to settle this in a fair way. I feel the store should pay the additional charges that we were not made aware of. They need to be held accountable for the actions of their employees.

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Description: TELEPHONE EQUIPMENT & SYSTEMS DEALERS

Address: 281 PA Route 288, Ellwood City, Pennsylvania, United States, 16117

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