To Whom it may concern,I have copied and pasted the letter sent to Mrs [redacted] addressing all of her concernsThis letter was sent certified mail on July 29th and before receiving this complaint.I believe this letter addresses all her issuesMrs [redacted] had informed us that she did not want to move out in June because she was in the process of raising money for a downpayment on a houseFrom what I understand, she is also suing the owners in small claims court and her last employerIt still amazes me that anyone can say anything to the Revdex.comThis response along withproof and pictures attached should be all the information that the Revdex.com needs to clear up these accusationsAnymore slanderous statements from Mrs [redacted] will be forwardedto my attorney.Sincerely, [redacted] COPY OF LETTER: Re: Security Deposit deduction and repairs for [redacted] in Beaumont, Texas Ms [redacted] , Please find enclosed your security deposit deduction form and your balance check with attached copies of the receipts Pictures of move-out condition are on file The copy of the plumber’s bill for the water leak was sent to you several weeks ago We have enclosed another copy that shows a pressure test preformedAll the plumbing company could find was an occasional running toilet in which he fixed You can send the additional copy enclosed to the city for reimbursement We are not responsible for the damage to your car from the garage door malfunction We suggested you contact your renters or car insuranceWe sent the garage door repair man immediately upon reportingThe only maintenance that was previously reported was the programing of a new garage opener upon moon June The garage repairman strangely reported that the screws were unscrewed instead of strip or broken When you came to office and I took a look at the scratches on the top it appeared to me a sign of leaving the hatch back raised while opening or shutting the garage doorWe see these issues a lot in our business especially with hatchbacksNever the less, the management company nor the owners are not liable and your repair was addressed immediately We gave you a day notice to move at the end of your lease term dated 6/3/ We also informed you that the owner was placing the home on the market for sale We worked with you for a hold over for the month of JuneThen you wanted to stay through July 5thWe did not approve that yet you stayed and did not turn in keys until July 5thWe explained to you that the owner wanted to place the home on the market for sale during prime summer timeThe last days in June you reported the air condition not coolingThe A/C man was called and he reported that the unit needs replacing and would get back with a quoteThe owner decided that they could not replace the unit at the timeIt was your decision to stay in the home and buy Units/fansWe will not reimburse you for a/c window unit or fans that you used and took with youI do not know, perhaps you can sell them to someone that can use themWe appreciate your tenancy and wish you well Sincerely, [redacted] W/A Wright sent via regand cert mail # [redacted]
To Whom it may concern,I have copied and pasted the letter sent to Mrs [redacted] addressing all of her concernsThis letter was sent certified mail on July 29th and before receiving this complaint.I believe this letter addresses all her issuesMrs [redacted] had informed us that she did not want to move out in June because she was in the process of raising money for a downpayment on a houseFrom what I understand, she is also suing the owners in small claims court and her last employerIt still amazes me that anyone can say anything to the Revdex.comThis response along withproof and pictures attached should be all the information that the Revdex.com needs to clear up these accusationsAnymore slanderous statements from Mrs [redacted] will be forwardedto my attorney.Sincerely, [redacted] COPY OF LETTER: Re: Security Deposit deduction and repairs for [redacted] in Beaumont, Texas Ms [redacted] , Please find enclosed your security deposit deduction form and your balance check with attached copies of the receipts Pictures of move-out condition are on file The copy of the plumber’s bill for the water leak was sent to you several weeks ago We have enclosed another copy that shows a pressure test preformedAll the plumbing company could find was an occasional running toilet in which he fixed You can send the additional copy enclosed to the city for reimbursement We are not responsible for the damage to your car from the garage door malfunction We suggested you contact your renters or car insuranceWe sent the garage door repair man immediately upon reportingThe only maintenance that was previously reported was the programing of a new garage opener upon moon June The garage repairman strangely reported that the screws were unscrewed instead of strip or broken When you came to office and I took a look at the scratches on the top it appeared to me a sign of leaving the hatch back raised while opening or shutting the garage doorWe see these issues a lot in our business especially with hatchbacksNever the less, the management company nor the owners are not liable and your repair was addressed immediately We gave you a day notice to move at the end of your lease term dated 6/3/ We also informed you that the owner was placing the home on the market for sale We worked with you for a hold over for the month of JuneThen you wanted to stay through July 5thWe did not approve that yet you stayed and did not turn in keys until July 5thWe explained to you that the owner wanted to place the home on the market for sale during prime summer timeThe last days in June you reported the air condition not coolingThe A/C man was called and he reported that the unit needs replacing and would get back with a quoteThe owner decided that they could not replace the unit at the timeIt was your decision to stay in the home and buy Units/fansWe will not reimburse you for a/c window unit or fans that you used and took with youI do not know, perhaps you can sell them to someone that can use themWe appreciate your tenancy and wish you well Sincerely, [redacted] W/A Wright sent via regand cert mail # [redacted]