A/Y Car Sales, Inc.

SOLD A VAN WITH IMPROPER VIN # AND NO SAFETY INSPECTION. BROUGHT BACK TO SHOP TO COMPLETE INSPECTION FOUND A REPAIR AND CAUSED MORE ISSUES. WONT FIX.
ON JUNE 11, 2013 WENT TO YOUNG GMC AND TALKED TO [redacted] MADE ARRANGEMENTS TO BUY A 2003 DODGE GRAND CARAVAN. PMT AMNT 115.00 A MONTH SUMMARY # 851211 YOUNG GMC CALLED BACK APPROX. 2 WEEKS LATER TOLD US THEY HAD THE WRONG VIN # ON THE VAN AND THAT IT HAD NOT HAD SAFETY INSPECTION PASS ON IT. TOOK IT BACK IN. GOT IT BACK AFTER THEY MADE REPAIRS ON THE STEERING WHEEL SHAFT SO IT WOULD PASS. DROVE IT OFF THE LOT WITH A VERY LOUD NOISE COMING FROM IT. CALLED THEM AND TOLD THEM ABOUT IT AND THEY TOLD ME TO DRIVE IT AROUND FOR TWO WEEKS TO SEE IF IT WOULD STOP AND IF IT DIDNT THEY WOULD REPAIR IT. TOOK IT BACK IN AFTER TWO WEEKS AS THEY DIRECTED AND THEY SAID IT WAS NOT THEIR RESPONSIBILITY TO FIX THE PROBLEM. [redacted] WAS SPOKEN TO BY MY MOTHER WHO FELT THE NEED TO CALL BECAUSE OF THE REPUTATION THAT FOLLOWS THEM WITH THIS VERY THING, AND HE TOLD HER THAT THEY DID THE REPAIR THAT THEY HAD TO DO AND SOMETIMES THE PUMP GOES BAD BECAUSE OF THIS REPAIR THEY HAVE NO RESPONSIBILITY TO FIX IT! SHE TOLD THEM IF THEY HAD NOT SOLD IT BEFORE THE SAFETY WAS DONE THEY WOULD HAVE DONE THE REPAIR ON THE STEERING SHAFT AND FOUND THE PUMP GONE BAD AND WOULD HAVE HAD TO MADE THIS REPAIR BEFORE IT WAS SOLD. THEY STILL SAID IT WAS NO LONGER THEIR PROBLEM.