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A-Z Handyman Services

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A-Z Handyman Services Reviews (1)

Review: 1. The contractor agreed to provide 8 hours of painting and/or handyman services, however the actual service time rendered was only 5.5 hours. The contractor assigned worker, his father, was late upon arrival and left early without notifying. 2. The painting job was incomplete. Photos forwarded to [redacted] the same afternoon 8/12/2014. 3. [redacted] himself cancelled his own appointment to the house at the end of the day as agreed. 4. Mr. [redacted] did not provide contractor licensing info the day of service as agreed; he denied 8/1/14 that he'd provide licensing info when hired on 8/11/14. 5. Mr. [redacted] showed hostile attitude on the phone after receiving the photos of the incomplete painting job. He also demonstrated repeated inconsistencies with his explanations, e.g., how he was getting his license just on that day and why he was not able to make it to the house.

Product_Or_Service: Painting/Handyman ServicesDesired Settlement: DesiredSettlementID: Other (requires explanation)

1. Quoted all-inclusive rate of $350 for the 8-hour painting and/or handyman service to be prorated to $240.63 to reflect the actual hours worked and the incomplete painting job. 2. Contractor immediately forward licensing # and other related info as agreed to filer. 3. Due to the dishonest and hostile attitude, filer do not wish Mr. [redacted] returning to the house.

Business

Response:

Initial Business Response /* (1000, 6, 2014/08/25) */

I spoke to [redacted] and told her my rates were $350 per 0-8 hours so if job is done in 6 then its the same amount and she agreed. The job was complete in 6 hrs and so we left and when we left it looked great. I received a phone call from [redacted] and she stated that there was paint missing so I told her I would look at it the next morning because I was goin there anyways to give her anther bid on her kitchen and she said no and that she didnt want me to come there. I said then can you send my a picture of the paint missing so I could see it? she said yes and when I recieved the pictures I couldnt see anything because she took horrible pictures. I asked her to then meet me to get my check she said she would mail it and hung up. I then texted her a week later because I never recieved my check and then she started making up lies saying she was waiting for me to send her my business info which I never said that and then I told her I would send a receipt after the check came that had my info and she then went to the Revdex.com after I told her I would go threw the steps to get my check. I always thrive to do good work and thats why I dont have other complaints. I do also tell my customers I will fix anything that they don't like and so that way I don't have issues. I would like to ad that I am very upset that this lady has lied and made me out to be somebody that I am not and making my business look bad. I will be praying very hard for her and thats all I can say and do. I am also very sorry that you guys have had to waste your valuable time here. Thank you for everything you guys do [redacted]

Initial Consumer Rebuttal /* (3000, 8, 2014/08/26) */

(The consumer indicated he/she DID NOT accept the response from the business.)

1) I have no idea what Mr. [redacted] is talking about mostly in his response. We agreed 8 hours of painting/handyman service to be performed on 8/12 and I specifically told Mr. [redacted]'s father, the painter that day, to call me when he's done so we can proceed with other misc. painting projects. 2) I always ask for licensing information when doing business with Craigslist contractors. [redacted] did say he will bring his license when he stops by the house 8/12. He then cancelled it that morning. When I asked if he would provide it 8/14, he denied it and threaten to file a lien on my property. 4) If [redacted] can not verify he's properly licensed, and his father's low quality work reflects non-professional service, I demand a partial refund. 5) A payment of $240.63 has already been sent to A-Z Handyman Services' Lake Stevens address. 5) A licensed contractor would charge $30/hour on Craigslist. I ask for a $103.13 refund to reflect his lack of proper licensing and most importantly his father's incomplete, low quality service of work.

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Description: Handyman Services, Interior Trim Companies, Door Installers, Home Repair & Maintenance, Remodeling Services, Bathroom Remodelers, Remodelers, Deck Builder, Deck - Repair, Patio and Deck Builders, Carpenters, Kitchen and Bath Remodelers

Address: Akron, Ohio, United States, 44301

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