a1 chicago limousine and suv

Initial Business Response /* (1000, 6, 2015/08/05) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@a1chicagolimosuv.com
To whom it may Concern,
We provided Limo service for Mr*** *** for his wedding event on Saturday, June 20th, On this day
the weather was about to degrees as well as humid to which the limo was full of passengersAccording to Mr*** *** A/C wasn't fully cooling and driver did contact us immediately and informed us of this issue to which we did proceed to explain what he needed to do in order to reset the A/Che followed the steps indicated to him and it was started up once again as needed, power was out for approximately no more than minutesWe always do a full inspection of all our vehicles one day before, and the day of any eventThe vehicle that was provided for Mr*** *** was working properlyA few days after his event he called our office and let us know of the issue to which we offered to reimburse $and he agreed, about days later we received a call from his wife and said she expected more of a refundOn Monday August 3, Mr*** *** followed up and we offered $As courtesy we agree to refund back $or hours of Free service any day during the week
Considering the weather outside and that the Limo was full of passengers, Mr*** *** was given the Limo he requested at the time that he signed contract and all services that we include were given to him
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Initial Consumer Rebuttal /* (2000, 8, 2015/08/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the $refund
Final Business Response /* (4000, 18, 2015/09/22) */
HOW ARE YOU ,WE HAVE CAME TO AN AGREEMENT SETTLEMENT WITH MR.***.HE ALSO SIGNED AN AGREEMENT LETTER,
*** ***
SINCERELY
Final Consumer Response /* (2000, 20, 2015/09/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept there cash offer