A1 Entertainment 4 Kids & more

Review: I worked with this Company for an Affair I had May 2013.In November of 2012 I hired this Company through a Barter exchange for 888.00No contract was assigned to me or signed.I continued without the contract because of the rapport that was built between me, A1 entertainment, and [redacted].I agreed to the 888.00 Charge on my barter account. As we continued, There was never any mention of cash out of pocket nor was it put in writing.3 days before the event, I got a call telling me that I owed in the ball park of 500.00 roughly.I explained or tried to explain over someone talking over me, that This was not our original agreement nor had she put that in writing.[redacted] came to my event anyway. Late and unprepared (as quoted by several of the head waiters of the establishment)Next, She has gone and charged the barter exchange (Tradeworks) on June **, 2013 for the 500.00.I am disputing these charges as there was never a contract agreement for these charges. Not in the past or present.Desired Settlement: Deduct Fraudulent charges from Barter exchange.

Business

Response:

In regards to complaint ID [redacted] here is my response sorry for the delay I was leaving several messaged on [redacted] on how to respond to this however no return call. I just talked to your company today and she said to put everything in writing and she will not my account of some.

Well here is my respond as to a very disrespectful customer who did nothing but lie to your Revdex.com. For all my efforts of trying to please this body since day one here it foes. Lets start by I had booked a chocolate fountain and a cotton candy for her wedding for May **, 2013. I had explained to [redacted] about her cash layout she replied thats no problem and she would send me the amount in the mail, I've made several calls to her and everything that I called her all she did was complain about her bridal party guest that were backing out of her wedding as well on how sick her husband is with his heart.. She was always broke because of all her out of pocket expense for her wedding and honeymoon. Because she will be off to her honeymoon and did not want me to wait until she got back. I did not charge her any extra for the overtime due to delay of timing of her dinner because the bridal party had someone missing + they coudl not enter withiout them. it was the worse event that I ever attended. I even called my broker @ trade works and they had nothing but complaints about her from all the vendors. She was looking to barter a wedding and not layout any cash, boy was I taken. I can tell you so much more but I think I have proven my point. She is definitely one manipulative individual I have never had a problem all my years in this business please feel free to call me @ [redacted] if you need to.

Sincerely.

I had told her relax you should not be stressed over this important time in your life it's your wedding and should enjoy planning it. I also told her to send me the money when she has it that it is six months away and I can wait and I will definitely boot this job and hold it for her. As time went on I would call her and I though we had a good relationship. She eve said to me you've been so patient we need to get together. Well was I fooled as you soon learn. [redacted] Called me and had said to be me do you have a snack truck and I said no I dont and I said why what are you looking to do. She then said I was at a function + I saw a snack truck and as guest left they got some snacks + drinks. I offered to her making a little goody bag filled with a bottle water and pretzels, mints, gum, hershey kisses and licorice in a matching gift bags. With ribbon and she replied that would be great. I told her that it is not barter, I told her that it is not the cash amount along with the other cash amount that she owes me for the chocolate fountain as well as the cotton candy cart. Supplies and 2 attendants.

And credited my account due to non payment for services balance due that Michelle owed me.

As ffor the day of the event my husabnd and I arrived at the East wing @ 7:30pm We were scheduled to have machines set up a ready to go @ 9:00pm. When we arrived at venue the hear waitress and the matre D did not even know that we were arriving as [redacted] said that it was all ok + cottoncandy for 9:00pm.- 11:00pm. The staff replied that they were running behind schedule because of [redacted] and they will let her know that we are here and ready to go. Well at this time they did not even have their first course do I was told that we would ahve to wait what was I supposed to do other then waist. Well wehn we finally got in over an hour past the due time. I looked and introduced myself and all [redacted] said to me where the [redacted] did my photo booth go they never showed up as I found out he never paid them I signed contract so they did not arrive to her wedding but I came and wanted her wedding to go good out teh only thing I got the bad end of teh deal by dishonest customer that lied about her whole complaint about me + others. She was downright rude to me and every staff member there they were furious and vivid on her behavior and on what she expected them to do her way above what was booked.

If Anything my was supposed to be done ! 11:00 however I got done @ 12:30 am. According to staff @ the east wind they labeled her as Bridezilla they were stressed out on the whole thing. I was waiting well over 2 hours and also was told that I cannot serve anything until they have their dinner + so on I was well prepared and really to go the only thing was that the eastwind was not prepared for me. I was not even allowed to do cotton candy machine inside venue they out it out on their terrace because of not wanting it fly around. All [redacted] did was complain to me about the wedding staff + how. She was not tipping them she said goodbye + thank you to me + said her mom was sending me the check [redacted] said no problem but I was again I can't send you the money right now I have so many other things to pay.... I felt like she was sincere w/ you a month prior. Well here it does she did not have money she was upset for teh friends abacking out of her wedding party amd guest no mcoing and how she has to guarantee her hall a certain amount of people and she was upset and I felt bad and said calm down. Just pay me when it is good for you but at least a week before you wedding because I have to get supplied and she said thank you so much. well she never called me I left ongoing a messages I never got a call back. I did not wnat her to stress over this and I though that I was handling the best that I can. Well I finally got a hold of her a day before her wedding and she said that she was waiting for checks to clear and her mom will send me the money because she would be on her honeymoon and how she had to wait for the cheer to clear to pay me my $500.00 well guess what her mom knew nothing of this. Since then I have been calling and leaving messaged regarding my payment of $500.00 and is return call. I finally called her a from a number that she did not recognize and she answered replied in nasty voice how did I get her business number and that she had no time for me with a list of excused of her daily appts. + things she has scheduled. She said that she has not even paid the mortgage + That had priority over me - at this point I was more then kind of patient that I said I need you send me my payment. I've been patient enough she started to curse @ me and tell me what the [redacted] am I gonna do with the left over goody bags. I said I made them for your guest but if all did not show up then they are yours to keep. I tried to keep calm and be respectful all she did was curse at me and tell me all of he problems. I did not want to lower myself to her level so I ended the call + called trade works [redacted] I told him all that happened and she said that every vendor had problems

Consumer

Response:

At this time, I have not been contacted by A1 Entertainment 4 Kids & more regarding complaint ID [redacted].

Most likely because she knows she never sent me a contract to sign in regard to the balance she claims I owe.

Sincerely,