A2Z Vacations Reviews (1)
We were invited by Traveler Supplier of America to listen to a speech on a wholesale retailer with the exchange of 2 free airline tickets. We bought into company only after we were given a quote on a specific all inclusive destination which was to include airfare. We called the company to start a reservation. We were told it took at least 3 days before we would hear from a representative.. After a week I called and pressed them for a quote. A quote was sent but for the wrong destination. I gave them the information again. The quote came back almost double to what was promised and did not include airfare. We entered a dispute with the credit card company in regards to the charge of close to 4700.00 with the credit card company favoring the company. We were aggravated because there was no one who could help us resolve the issue. We were sent from one person to the next with Travelers Supplier. The company that we paid was called Universal Concept, inc. Their only reply from Universal was that we had 3 days to cancel if we were not happy with their services. They said we used their services when we tried making reservations for the specific destination that we discussed with sales rep, Ryan. Funny that it takes 3 days before you would get a quote from the company before you could find out you are not happy with company. We signed because the representative from Traveler's said he got a quote for a specific resort with a specific price.
After we were told we were not able to cancel, I tried 2 times more to see if they could get me a better quote for a hotel in NYC, which they were not. I was able to get a quote for close to a hundred dollars less. Right now, they are giving me outrageous quotes for a Caribbean all inclusive. They were supposed to be saving huge amounts of money for us. I have not seen it yet.
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