AA Action Collection

Review: In 2009, I had a medical bill from my child's pediatrician, [redacted] Pediatrics, in the amount of $79. While I was waiting for my insurance company to process the claim, the doctor turned the bill over to collections. I was then contacted by the AA Action Collection Accounts in Florham Park, NJ.

I immediately paid the bill and the debt was satisfied. I recently ran a three credit agency report and this item was listed on my report as paid, but derogatory/collections. I contacted the collection agency to verify that they showed it as paid and to have it removed.

I spoke to [redacted] and the branch manager, [redacted]. Both of them informed me that by law, they are not required to remove the derogatory rating even though it is paid. [redacted] and [redacted] both indicated to me that if I wanted the derogatory rating removed from my report, there is a $75 fee; $25 for each agency per person. So, this would cost my wife and I $150.

They also indicated to me that it was at their discretion to remove the negative rating.

This collection item was paid.

I feel as if my credit rating is being held hostage and ransomed.

This feels like a scam.Desired Settlement: This is a paid bill. This is not an unpaid debt.

My wife and I have excellent credit and this derogatory item is hurting our credit rating.

I would like the credit agency to remove the derogatory reporting without my wife and I having to pay $150 fee to have it done.

Business

Response:

We reported this correctly to the credit bureaus. This bill was paid late and was marked Paid In Full. However, as a professional courtesy to the Revdex.com, we will notify the credit bureaus to delete it from their records.

Review: I have been to Specialized Therapy Assoc., for medical reasons on Aug. 17, 2006 probably twice and stopped, then returned on Sept. 14, 2011 Until Nov. 2011, paid my co-pays, and have not been back since. I now received a huge bill from this Collection Agency. Dated back to November 19, 2013, I have been contacting them since I received this letter and was told twice I would receive a copy of the bills so, I can compare to what I have. I have yet to receive it. Frustrated and Angry I was told from the office of Specialized Therapy that I am not the only one with this problem and they cannot give me the copies I need either. I have tried in good faith to resolve this issue and keep getting the runaround from both the Collection Office and the Doctors office (specialized therapy). I contacted them again about a half hour ago and spoke with a [redacted] and he stated to me that they are still waiting for a complete set of billing, before they can send to me. This is the first time I hear of this since Specialized Therapy says they gave the documents to the Action Collection and they dont have it. Please help.Desired Settlement: I need them to send me via email ASAP the copies of the billing they are charging which is $1,022.43 from Specialized Therapy Assoc. Acct: [redacted].

Business

Response:

This account is closed in our office/no credit bureau was ever notified of this account. It is past the statue of limitations therefore we have closed it. I notified [redacted] to let him know the same. Thank you.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: I HAVE BEEN RECEIVING CALLS AND MZILING FOR A BILL I DO NOT OWE FOR OVER 15 YEARS. THE BILL STARTED OUT AT ABOUT 32.00 AND HAS STEDILT DONE UPOVER THE YEARS. IN THEBEGINING I TOLD THEM THAT IDID NOT OWE THEBILLAND HAD PAID IT BUT SINCE THEY DID NOT START CONTACTING ME UNTIL ABOUT 5 YEARS AFTER THE FACT I DID NOT HAVE MY RECEIPT. I SENT IN WRITING THAT I DID NOT OWEAND TOLD THEM TO SEND ME PROOF THAT I DID. THEY DID NOT SEND ME PROOF AND FOR A FEW YEARS THEDID NOT CONTACTME. THEN THEY STZRTED UP AGAIN. I HAVE BEEN IN MY NEW HOUSE FOR 7YEARS AND THEY HAVE CONTZCTED MD AGAIN. THIS TIME SAYING I NOW OWE 212.37. HOW CAN I GETTHIS TO STOP THEY KEEP THREATENING TO RUIN MYCREDITDesired Settlement: I do not owe the bill znd even if I did surely this should have beenwritten off by now. IT HASBEEN 15 TO 20 YEARS SINE ORIGINAL BILL. IWANT THEM TO LEAVE ALONE AND FIX MY CREDIT SAYING I DON, T OWE THIS.I CERTAINLY CAN AFFORD TO PAY BUT I REFUSE TO PAY SOMETHING I DO NOT OWE.

Business

Response:

Please refer to our file # [redacted]. This bill was submitted by our client, an Internal Medicine Group, in 2005- the Date of Service was from 2002. A request to delete it from her credit has already been submitted. Any further questions, please call [redacted] Thank you, [redacted]

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: I had surgery in February . Gave my insurance( [redacted] ) info to doctors office (Dr [redacted] ) . When doctors called me looking for payment $2323.36 . I contact my insurance company . They said they sent a check to me , to give to doctors office as a method of payment . I told them I never got check , they could see it had not been cashed & turned out they had wrong address . I corrected my address and insurance company said they would send me another check . I called back doctors office & told them happened and assured them they would have their payment soon , it was a unfortunate mistake. Then around 4th of July I get a phone call form AA action collection saying , he can settle for $12,500 . I was very concerned/ confused as to why they were calling me . I then called doctors office and told them , I had the endorsed check from insurance company . I then went to doctors office and they accepted payment from me $2323.36 & gave me a receipt . Then AA action collection , called me multiple times say I had to pay then & even said they would cut their price . I told them it had been paid & I have health insurance that paids my medical bills & asked them to stop calling me . Now I am after getting a letter form them to state I owe $3067.64 , not the original $12500 they wanted !!!! The letter states that their going to report me to all major credit reporting bureaus . They are harassing me ! & I have receipt to say I have paid my billDesired Settlement: My desired outcome is for them to accept, my medical bill has been paid in full to my doctor , who accepted payment & already cashed check . I therefore , want , aa action collection to cease & desist , all threatening correspondent , as this bill has been paid in full to doctor & I do not owe them any money .

Business

Response:

We were hired by Dr. [redacted] office and contacted Mr. [redacted]. He contacted our client directly and made an agreement to pay them directly. He broke the agreement and we contacted him one time. We have closed our file out and we are no longer handling this case and referred it back to our client, Dr. [redacted] office.