AA Mini Storage

From: AA Mini Storage < [redacted] >Date: Fri, Jul 10, at 11:AMSubject: CASE # [redacted] To: [redacted] > In response to the complaint, we inspected the unit [redacted] and found no evidence of a current nor past leak in the unit ceiling, floor or walls (pictures to follow in separate email "Exhibit A")Also saw no water damage to cardboard boxes left on floor or to mattress left touching floor and wall (pictures to follow in separate email "Exhibit B") These both would show damage had a leak occurred The former tenant had rented a non-climate controlled unit and signed our lease and rules & regs(scans of blank forms to follow in separate email "Exhibit C")Our apologies for the auto-generated email billing for the month of July, but we had not closed out the account as of yet due to investigating a possible leak and those emails are generated automatically through our software Former tenants account has now been closed out so her Desired Settlement has been metThank you, AA MINI STORAGE [redacted] Opelika, Alabama [redacted] [redacted]

From: AA Mini Storage
font-size: 12.8000001907349px; font-family: arial, sans-serif;"> <[redacted]>Date: Fri, Jul 10, 2015 at 11:32 AMSubject: CASE # [redacted]To: [redacted]>
In response to the complaint, we inspected the unit [redacted] and found no evidence of a current nor past leak in the unit ceiling, floor or walls (pictures to follow in separate email "Exhibit A"). Also saw no water damage to cardboard boxes left on floor or to mattress left touching floor and wall (pictures to follow in separate email "Exhibit B").  These both would show damage had a leak occurred.  The former tenant had rented a non-climate controlled unit and signed our lease and rules & regs(scans of blank forms to follow in separate email "Exhibit C"). Our apologies for the auto-generated email billing for the month of July, but we had not closed out the account as of yet due to investigating a possible leak and those emails are generated automatically through our software.  Former tenants account has now been closed out so her Desired Settlement has been met.
Thank you,
AA MINI STORAGE  [redacted]Opelika, Alabama 36804[redacted]   [redacted]