A&A Movers Corp.

(The consumer indicated he/she ACCEPTED the response from the business.) As of 9/15/14, I finally received reimbursement from the insurance company todayIt took a while, and I wish I did need to go through the Revdex.com to get this resolved, but I am satisfied with the resolution

Hi we resolved it, it was misunderstanding between our workers and her daughterPlease kindly remove this complaintThanks

Please accept this as a formal apology regarding the broken glass for your cabinetWe will settle this matter as soon as the Owner of the published business returns to the island next weekThis is the first time we have received any notice about the damage and we apologize for the inconvenience
We will cover the damages and pay you the amount needed to repair the glassPlease write us using our website contact formWe would like for you to include a description of your move as well as the amount that you paid on that move and how many workers there wereWe need all the information as this is the first time we've received this reportThanks for your patience

(The consumer indicated he/she ACCEPTED the response from the business.)
As of 9/15/14, I finally received reimbursement from the insurance company today. It took a while, and I wish I did need to go through the Revdex.com to get this resolved, but I am satisfied with the resolution.

Hi we resolved it, it was misunderstanding between our workers and her daughter. Please kindly remove this complaint.Thanks

We already took care of the situation and the customer should have disclosed the information as well.

(The consumer indicated he/she DID NOT accept the response from the business.)
I sent an email on their website as requested and hope to get a response. I have not received any responses to prior calls and texts of the photos of the cabinet. I do not understand why there is a delay as there should be policies and procedures on how to handle these types of matters. Insurance claims do not take long to file, or they could simply arrange for someone to come and handle the repair. I will accept the response once someone demonstrates accountability and contacts me to let me know how this will be resolved and the expected timeline.