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AA Sunrise Insurance Agency, Inc.

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Reviews AA Sunrise Insurance Agency, Inc.

AA Sunrise Insurance Agency, Inc. Reviews (3)

Client and I discussed packages on the phone and she asked if I would be having any future specialsI replied that I typically only have them for Valentines Day and ChristmasAt that point my previous VDAY Sale had expired and was all bookedShe proceeded to book a session($395) on February
3rd.
The week of Valentines Day I offered a special to fill our empty spots on Feb13/and offered anyone who booked THOSE dates to receive $off their packageThe terms of this also stated for NEW bookingsAt this point, the client did not fall into either of these stipulations, a session on those dates and a new booking.
Fast forward to last week, I decided very last minute to do a livingsocial as they had contacted me with a last minute openingI was previously told from them they did not have any openings until late summer so I jumped on the opening.
The client had emailed me to ask if she could purchase the livingsocial and then have the $used to purchase productionsI explained to her that, I could not do thatMy reasoning, I only make 50% off the livingsocial giving my business $Then, she wanted me to use the $she paid to buy products which would have then cut even more money out of my businessAt this point, the client feels I am being unreasonable by the fact I don't want to do a session for free.
I explained all this to herI even offered to cancel her current contract and the final balance, $but purchase the livingsocialHer total would have been $for a minute session, images, outfit changesWith that offer she is receiving MORE than what she would have received if she stuck with her $total(but instead she want to pay $and then have ME purchase her products, something that would put me in the negatice)
I am at a loss at how this is being unethical and unreasonable.
Again, no contract terms have been broken here

Screen Shot shows delivery of client images on March 11, 2015 to [redacted]It shows it was a zipfile that the client downloaded on March 11. This notes that on that date she had access and downloaded the images within 28 days of her boudoir session. These were received within...

the time frame of turnaround we tell all of our clients, 6 weeks. We do not tell any client 2 weeks unless the client has a rush order that has been paid, which was not in this case. Another screen shot has been attached stating all orders are final, a portion from the contract. Husband and I spoke last night with what I assumed was a resolution? Another download link was sent to them & I let them know I'd send a flash drive as I never did receive the flash drive they said they sent.

Screen Shot shows delivery of client images on March 11, 2015 to [redacted]
face="Helvetica Neue, Helvetica, Roboto, Arial, sans-serif" color="#404040">It shows it was a zipfile that the client downloaded on March 11. This notes that on that date she had access and downloaded the images within 28 days of her boudoir session. 
These were received within the time frame of turnaround we tell all of our clients, 6 weeks. 
We do not tell any client 2 weeks unless the client has a rush order that has been paid, which was not in this case. 
Another screen shot has been attached stating all orders are final, a portion from the contract. 
Husband and I spoke last night with what I assumed was a resolution? Another download link was sent to them & I let them know I'd send a flash drive as I never did receive the flash drive they said they sent.

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Address: 504 E Sunrise Blvd., Ft Lauderdale, Florida, United States, 33304

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