Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11802723, and find that this resolution is satisfactory to me Ventura VW sent me a check for and the warranty was and this is the amount I was told by Kearny Mesa VW I would be returned.Thank you for your assistance in recovering my money Regards, T [redacted] ***
Hi ***,I apologize for your experience at my dealershipI just verified with my back office that a check was mailed to you on 11/1/if you have any further question please contact me directlyA [redacted] Owner/GMVentura Volkswagen ###-###-####-
Hi B [redacted] ,Thank you for bringing this to our attentioncustomer satisfaction is number one priority in our dealershipI have spoken with p [redacted] our parts and service directorafter reviewing our paper work we have documentation the wheel torque was done at factory specs on 5/13/that being said we gave you $credit on 12/15/for replacing the wheel hub and rental car at no chargeplease contact p [redacted] to discuss further at ###-###-#### A [redacted] Owner/GM
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11802723, and find that this resolution is satisfactory to me Ventura VW sent me a check for and the warranty was and this is the amount I was told by Kearny Mesa VW I would be returned.Thank you for your assistance in recovering my money Regards, T [redacted] ***
Hi ***,I apologize for your experience at my dealershipI just verified with my back office that a check was mailed to you on 11/1/if you have any further question please contact me directlyA [redacted] Owner/GMVentura Volkswagen ###-###-####-
Hi B [redacted] ,Thank you for bringing this to our attentioncustomer satisfaction is number one priority in our dealershipI have spoken with p [redacted] our parts and service directorafter reviewing our paper work we have documentation the wheel torque was done at factory specs on 5/13/that being said we gave you $credit on 12/15/for replacing the wheel hub and rental car at no chargeplease contact p [redacted] to discuss further at ###-###-#### A [redacted] Owner/GM