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AAA Atlas Bail Bonds

2451 Valwood Pkwy, Dallas, Texas, United States, 75234-3411

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Reviews Insurance Companies, Bail Bonds AAA Atlas Bail Bonds

AAA Atlas Bail Bonds Reviews (%countItem)

• Nov 05, 2023

bail bonds service
Magnificent customer service from Amy. She helped me with posting bail at an affordable price. Quick, professional and trustworthy. 🙌
Keep up the good work 👏 Called couple of times and got treated with kindness every time AAA Atlas bail bonds will be my to go bail bonds if I ever need to get someone out again

• Nov 04, 2023

Bail bonds
Best bail bonds ask for Gina! They are reliable and helpful getting my love out of jail.

• Nov 04, 2023

BEST BAIL BONDS IN DFW
Super easy to work with, very friendly staff. Ask for Bealtsy, she will guide you through the whole process and keep you updated! ⭐️⭐️⭐️⭐️⭐️
BEST BAIL BONDS IN DFW

• Nov 04, 2023

Atlas bail bonds experience
Hands down to AAA atlas bail bonds. I got attended by Amy. You’ll most likely will come mad or even upset but she will make you feel 10x better. I know I choose the right bail bondsman by the way because I left happy from this place! Costumer service is 💯 . AAA atlas really cares about the customer not just the money. Amy answered all my questions with no hesitation. Marvelous service!

• Nov 04, 2023

At AAA bail bond the staff Cristina was very helpful, she made my process very easy that I won’t have to make a trip down and she did everything an a timely matter. I would like to give her a 5 star rating. Thank you Cristina

• Nov 04, 2023

At AAA bail bond the staff Cristina was very helpful she got back to me an a timely matter she made the process very easy for me. She help me with all the paperwork so I won’t have to make a trip down there. I really appreciate her and I will recommend her to anybody she deserves a 5 star. Thank you Cristina

• Nov 03, 2023

Awesome bail bonds
Outstanding service from Amy! Very professional and friendly. She gave me an affordable payment since I did not have all the money that was required to get my loved one of out jail. I Will recommend y'all to all my family/friends indeed.

• Nov 02, 2023

Love the service
Alondra she's a great worker knows her stuff I like how she multi-task get them in and out ...just like that five stars 🌟 🤩

• Oct 31, 2023

Great Service!
Thank you Alondra for making this process as easy as possible. I came in it knowing how I would be able to get my brother out. She calmed me down and walked me step by step. Thank you Alondra!

• Oct 31, 2023

Excellent service
Alondra was very professional and friendly. Great service

• Oct 19, 2023

The woman who help me is named beattsy she is very awesome she really cares
The way Mrs beattsy cares about everyone is very awesome I recommend everyone to go see her

• Oct 19, 2023

Great place great people to recommend to everyone they really want to help
They really make you feel welcome and they really want to help everyone I give them the up most respect

• Oct 19, 2023

These people are great I recommend them to everyone
Beast she is really a great woman very helpful

• Oct 11, 2023

Cristina is the best!
Excellent service. Very patient and understanding. George and all the associates are amazing.

+1
• Oct 09, 2023

Posting a friends bond
Yareli made it possible she is a god send

+1
• Sep 28, 2023

Exceptional Service
I cannot express my gratitude enough for the exceptional service provided by Atlas Bail Bonds. When my loved one found themselves in a difficult situation, I was overwhelmed and desperate to get them out of jail quickly. Atlas Bail Bonds not only understood the urgency of the matter but also demonstrated unparalleled professionalism and efficiency.

From the very first phone call, their team was compassionate, knowledgeable, and reassuring. They guided me through the entire process, explaining each step clearly and ensuring that I understood the obligations and responsibilities involved. They made a difficult and stressful situation feel manageable.

What truly sets Atlas Bail Bonds apart is their lightning-fast response time. Within hours of contacting them, my loved one was released from jail, and it felt like a tremendous weight had been lifted off my shoulders. Their ability to expedite the process was nothing short of impressive.

I wholeheartedly recommend Atlas Bail Bonds to anyone in need of prompt and reliable bail bond services. Their commitment to helping families reunite with their loved ones swiftly is unparalleled, and I can't thank them enough for their outstanding support during a challenging time. Five stars are simply not enough to express my appreciation!

+1

They are awesome especially Mayra at the Irving office ! It took us 3 days to get my boyfriends bond accepted but she worked wit me & she helped out a lot ! I'll definitely let whoever else That needs a bondsman know about them ! & will personally take them up there myself to see Mayra ! Thank you mayra for helping me I really appreciate it!!!

+1

I requested a refund and to be removed as a cosigner from T *** several times before the bond was approved or posted.
On April 2nd 2020, I was advised I needed $1750.00 to post bond for someone. I paid the bond and signed paperwork thinking the $1750 would post the bond as stated in the paperwork as well.I received a call the evening of April 2nd from Jackie stating I needed $1,000 dollars and another cosigner. I stated I do not have either. I requested a refund, Jackie stated she would put in the refund which would take 24 hours. Jackie stated she could work with me. I asked if I find an additional cosigner and provide $500.00 on April 3rd would that work, I provided an additional co signer. Jackie stated she would request it and get back with me. Jackie called me back and advised my cosigner was approved and I was ok to pay the $500.00 tomorrow, the bond would be posted tonight. April 3rd 7:00 am I received a phone call from AAA Atlas requesting the $500 in order to post the bond. After going back and forth about the bond not being posted and being reassured, bond would be posted immediately after I paid the $500. I paid the $500. I called several times to find out the bond was not posted and is still not approved, they need an additional $500.00, I was told this by several employees. I called again and asked for a supervisor, Maggie advised me she was the supervisor. After advising Maggie of me, Jackie and the other women conversations and her saying I need an additional $500 to even submit the bond for approval again I requested a refund at 9:37 am on April 3rd. Maggie stated you dont want him out of jail. I stated I would like to go with another company and I restated all the issues again and that I received information of his unability to pay as well so I do not want to be an cosigner. Maggie then stated well you are going to go the the same thing with another company and it will take him longer to get out of jail.I redemanded a refund. Maggie placed me on hold for about 3-5 minutes, came back and stated I went ahead and got the refund approved his aunt just paid the other $500.00.I stated no I dont want you to approve the bond or post it. I would like a refund. Maggie then stated his aunt wants him out of jail dont you. I re requested a refund and stating I have up to the bond is posted to request a refund. Maggie said she would put in for the refund, I stated could you email me the refund request. She then stated it would take a few minutes to put it in but she will email to me. I immediately rushed over To AAA Atlas to be sure the refund was requested. Jackie advised me the bond has not been approved nor posted and no refund request. I asked for Maggie,she stated she rushed over to County a few minutes ago. I asked her to please do the request for me. She stated she didnt want to because Maggie said she would do it and it would be an additional 48 hours to get my money back. I said I dont care how long it takes I need something in writing showing I requested the refund before the bond is posted, she began requesting the bond. I asked if Maggie rushed across the street to post the bond would she know you cancelled it, she stated yes she will see it immediately and im letting her know as well. I received the refund request paperwork and was reassured to come in tomorrow to pick up a check and the money I paid with a card would be returned within 24 hours. I was then advised by the his family members that the bond was posted, I called them again several times asking and each call they stated we dont see anything showing it was posted nor has he been in to sign papers. After several calls and no refund I found out the defendant was released, the defendant contacted me from the agency and I advised him as well of the refund requests and they advised him he was going back to jail and I needed to come back in. I went in the lady I spoke with was gone but she left notes stating we are going off the bond Monday and issuing a refund, defendant is going back to jail. I left, called back Monday and was told no refund bond is posted.

Desired Outcome

I would like a refund and to be removed as a cosigner from *** bond.

+1

I paid 300 to post a bail, I was assured I'd be approved even though the defendant has an outstanding balance. AAA denied bond and refused a refund
I inquired at AAA foe the bond amount for a defendant. I was told the amount was 900$ I specifically told the agent I was no longer interested due to the amount. The agent then told me I coould do a payment plan, I asked her how much the downpayment would need to be she assured me AAA would work with what I have. I told her I would let the defendant know and call back. She then stated if we could put down $400 or 300$ that would be enough to post the bail. I again told the agent I would inform the defendant and call back at a later date. She then stated she woul dnotate the account. AAA atlas bail bonds preceded to call me 4 times a day and once at 11:41 pm to solicit my buisness I did not answer these callas as I was waiting to see what the defendant wanted to pay or if theyd even be interested in a payment plan.
About 5 or 6 days later I called AAA Atlas bail bonds back to inform them I was intereted in posting the bail with the payment plan option. I specifically asked the agent if an outstanding balance would affect whether or not I would be approved. She assured me it would not. I then asked her if I were denied would I be able to get a refund. She then stated they only issue refunds if a bond is not posted and the defendant does not get released. I again asked even if there is an outstanding balance? She then repeated for the second time "we only issue refunds if the defendant is not released and the bond is not posted." I then agreed. Once the payment was processed the agent then said she would give me a call back. I waited 2 hours then called AAA bail bonds back to see what the status was she then asked if I could either put more money down or have a cosigner I told her no and I initially told you 300$ was all I could afford at the moment. She then stated "Ok its fine let me speak with the insurance company again and I will return you call." I then waited two hours again then called AAA atlas bail bonds I was then told the insurance company did not accept the $300 bond amount I paid. I then stated that is fine I can try with other company and asked for a refund. Iwas then told the company does not issue refunds if there is an outstanding balance whether the defendant gets released or not. I then informed the agent I specifically asked if the defendant's outstanding balance would affect the current bond I was wanted to post and was reassured twice that it would not. She then stated they dont issue refunds. I asked how could I be denied a refund and I was not provided a service. She then stated im sorry as I just said we don't issue refunds. I asked to speak with a manager she stated "they will tell you exactly what I'm telling you." I said that may be the case however I would like to speak to a manager, the agent then laughed and stated ok I'll let them know and I never recieved a call back from the company.

Desired Outcome

I would like a refund due to the fact that I was not provided with a service. I was reassured twice that a refund would be given if the defendant was not released or the bail was not posted. I feel as though they were intentionally trying to deceive me into making a payment knowing that the current bond I was trying to post would be denied and they would be able to receive some sort of payment from me. They called me over 4 times in a day on a daily basis to seem as though they would be willing to work with me however they knew theat once they processed the card payment they were not intending on providing me with any services. I am a single mother or a newborn and that 300$ was the LAST amount of money in my account, the only reason why I spent it with Atlas bail bonds was to get the father of my child out so he could assist me with bills and generate an income during the current nationwide quarentine from COVID-19 due to him being an essential employee. AAA Atlas bail bonds preyed on me as a customer knowing the system they have in place by making the customer pay for the service prior to getting approved then denying refunds was a way for them to generate income during this time!

AAA Atlas Bail Bonds Response • Apr 22, 2020

To whom it may concern:

TIME LINE OF EVENTS:
07/17/2015 BOND POSTED
09/15/2019 BOND POSTED
10/06/2019 BOND POSTED
02/21/2020 2 MORE BONDS POSTED- DWI 3RD OR MORE CHARGE
02/25/2020 BOND POSTED - DWI 3RD OR MORE CHARGE
04/09/2020 3 MORE BONDS NEEDED- ADITIONAL DWI 3RD OR MORE CHARGE

"Defendant has been a long time client. We have run balances on him from the beginning and is not a requirement to be paid in full to post any bond with AAA Atlas Bail Bonds.
The underwriting decision was timely communicated to the client that we needed additional cosigners to cosign along with her.
From a risk stand point, defendant is now considered a flight risk since he has now 3 felony charges of DWI 3rd or more, all of them within the last 2 months. He kept going back to jail and every time we bailed him out, either with pending balance or not, we provided the service.
Company decided to mitigate the risk by adding more cosigners on the bonds due to the felony charge of DWI 3rd or more carries a punishment in the state of Texas of 2-10 years in prison and a fine not to exceeded $10,ooo dollars.
Client refused to provide any more cosigners, bonds cannot be posted if we don't satisfy this requirement. The $300 that she paid was applied to her previous balance from the beginning and she was completely aware of it since this is our policy and since she has been the cosigner on his previous bonds, making her liable for the $2,250 that are still pending. She agreed to that and signed our receipts.
AAA Atlas acted in good faith since we have always run balances on him without any problems, the client refused to provide the additional cosigners that are family members as requested and at this point our services cannot be provided due to the high risk."

Please let us know should you need anything el se on our end.

Warm Regards,

Julianna ***

Atlas Bail Bonds

+1

I paid 300 to post a bail, I was assured I'd be approved even though the defendant has an outstanding balance. AAA denied bond and refused a refund
I inquired at AAA foe the bond amount for a defendant. I was told the amount was 900$ I specifically told the agent I was no longer interested due to the amount. The agent then told me I coould do a payment plan, I asked her how much the downpayment would need to be she assured me AAA would work with what I have. I told her I would let the defendant know and call back. She then stated if we could put down $400 or 300$ that would be enough to post the bail. I again told the agent I would inform the defendant and call back at a later date. She then stated she woul dnotate the account. AAA atlas bail bonds preceded to call me 4 times a day and once at 11:41 pm to solicit my buisness I did not answer these callas as I was waiting to see what the defendant wanted to pay or if theyd even be interested in a payment plan.
About 5 or 6 days later I called AAA Atlas bail bonds back to inform them I was intereted in posting the bail with the payment plan option. I specifically asked the agent if an outstanding balance would affect whether or not I would be approved. She assured me it would not. I then asked her if I were denied would I be able to get a refund. She then stated they only issue refunds if a bond is not posted and the defendant does not get released. I again asked even if there is an outstanding balance? She then repeated for the second time "we only issue refunds if the defendant is not released and the bond is not posted." I then agreed. Once the payment was processed the agent then said she would give me a call back. I waited 2 hours then called AAA bail bonds back to see what the status was she then asked if I could either put more money down or have a cosigner I told her no and I initially told you 300$ was all I could afford at the moment. She then stated "Ok its fine let me speak with the insurance company again and I will return you call." I then waited two hours again then called AAA atlas bail bonds I was then told the insurance company did not accept the $300 bond amount I paid. I then stated that is fine I can try with other company and asked for a refund. Iwas then told the company does not issue refunds if there is an outstanding balance whether the defendant gets released or not. I then informed the agent I specifically asked if the defendant's outstanding balance would affect the current bond I was wanted to post and was reassured twice that it would not. She then stated they dont issue refunds. I asked how could I be denied a refund and I was not provided a service. She then stated im sorry as I just said we don't issue refunds. I asked to speak with a manager she stated "they will tell you exactly what I'm telling you." I said that may be the case however I would like to speak to a manager, the agent then laughed and stated ok I'll let them know and I never recieved a call back from the company.

Desired Outcome

I would like a refund due to the fact that I was not provided with a service. I was reassured twice that a refund would be given if the defendant was not released or the bail was not posted. I feel as though they were intentionally trying to deceive me into making a payment knowing that the current bond I was trying to post would be denied and they would be able to receive some sort of payment from me. They called me over 4 times in a day on a daily basis to seem as though they would be willing to work with me however they knew theat once they processed the card payment they were not intending on providing me with any services. I am a single mother or a newborn and that 300$ was the LAST amount of money in my account, the only reason why I spent it with Atlas bail bonds was to get the father of my child out so he could assist me with bills and generate an income during the current nationwide quarentine from COVID-19 due to him being an essential employee. AAA Atlas bail bonds preyed on me as a customer knowing the system they have in place by making the customer pay for the service prior to getting approved then denying refunds was a way for them to generate income during this time!

AAA Atlas Bail Bonds Response • Apr 22, 2020

To whom it may concern:

TIME LINE OF EVENTS:
07/17/2015 BOND POSTED
09/15/2019 BOND POSTED
10/06/2019 BOND POSTED
02/21/2020 2 MORE BONDS POSTED- DWI 3RD OR MORE CHARGE
02/25/2020 BOND POSTED - DWI 3RD OR MORE CHARGE
04/09/2020 3 MORE BONDS NEEDED- ADITIONAL DWI 3RD OR MORE CHARGE

"Defendant has been a long time client. We have run balances on him from the beginning and is not a requirement to be paid in full to post any bond with AAA Atlas Bail Bonds.
The underwriting decision was timely communicated to the client that we needed additional cosigners to cosign along with her.
From a risk stand point, defendant is now considered a flight risk since he has now 3 felony charges of DWI 3rd or more, all of them within the last 2 months. He kept going back to jail and every time we bailed him out, either with pending balance or not, we provided the service.
Company decided to mitigate the risk by adding more cosigners on the bonds due to the felony charge of DWI 3rd or more carries a punishment in the state of Texas of 2-10 years in prison and a fine not to exceeded $10,ooo dollars.
Client refused to provide any more cosigners, bonds cannot be posted if we don't satisfy this requirement. The $300 that she paid was applied to her previous balance from the beginning and she was completely aware of it since this is our policy and since she has been the cosigner on his previous bonds, making her liable for the $2,250 that are still pending. She agreed to that and signed our receipts.
AAA Atlas acted in good faith since we have always run balances on him without any problems, the client refused to provide the additional cosigners that are family members as requested and at this point our services cannot be provided due to the high risk."

Please let us know should you need anything el se on our end.

Warm Regards,

Julianna ***

Atlas Bail Bonds

+1
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Address: 2451 Valwood Pkwy, Dallas, Texas, United States, 75234-3411

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+1 (972) 620-4501
+1 (972) 254-0009

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This website was reported to be associated with AAA Atlas Bail Bonds.


This website was reported to be associated with AAA Atlas Bail Bonds.



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