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AAA Auto Salvage, Inc.

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AAA Auto Salvage, Inc. Reviews (2)

Initial Business Response /* (1000, 5, 2016/06/03) */
Contact Name and Title: Woody N[redacted]/Owner
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@northstate.net
THIS CUSTOMER PURCHASED A BRAND NEW TAIL LIGHT STILL IN THE FACTORY BOX AND TOLD US WHEN HE CALLED THAT IT LOOK FINE WHEN HE TOOK IT...

OUT OF THE BOX. HE WAS INSTALLING IT HIMSELF WHEN IT BROKE. TAIL LIGHTS FOR THIS VEHICLE BEING MADE OUT OF PLASTIC ARE SUBJECT TO BRAKE WHEN OVERTIGHTENING DURING INSTALATION. THIS FALLS UNDER IMPROPPER INSTALATION NOT A PART DEFECT.

Initial Business Response /* (1000, 6, 2016/07/05) */
Contact Name and Title: Wayne N[redacted], owner
Contact Phone: [redacted]
Contact Email: [redacted]@nothstate.net
On Tuesday 6/28/2016 the mechanic called and asked If he could exchange the compressor and we asked if he changed the dryer at the...

time of installing the compressor, he said, "No". I asked him to tell me the reading on his gauges he said, "he didn't have it hooked up to any gauges to check it. Based on this information alone I knew at this point it the compressor had not been installed properly and the there must have been a blockage in the system. Later that day a lady calls us back and said, "she replaced the dryer" We ask that she bring in her receipts and we would replace the compressor.
On Friday, 7/1/016 a couple came in and said that they were there to exchange the compressor. After looking at the [redacted] receipt it was dated late in the day 6/28 and when I questioned her about it, she got very defensive. We replaced compressor and she cussed us out as she went out the door.

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