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Aaa Fast Tax Service LLC

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Reviews Aaa Fast Tax Service LLC

Aaa Fast Tax Service LLC Reviews (33)

As I stated in my e-mail as well as on the phoneto you, we have offered a substantial 35% discount off of any standard pricedshirt or 15% off any shirt already discounted and is currently on salePleaseindicate what you believe would be a fair resolutionI cannot discount a $57shirt to $as you requested by phoneThank you

We thank you for ordering with Golfsmith and apologizefor any confusion however the description clearly states thru pitching wedge.A single iron is pictured but you can click on other pictures to see the entireset that Ping offers, not what is being purchasedThis would be no moremisleading than expecting to receive a single club since that is what the mainpicture isNowhere on the page does it indicate that the utility wedge andsand wedge are included http://www.golfsmith.com/product/30147735/ping-g30-4-pw-iron-set-with-steel-shaf... Thank you

Mr [redacted] :I’m sorry that you are not satisfied with ourresponseNowhere on the web page does it indicate that the additional wedgesare includedWhen you go to the page for this set, a single iron is shownhowever the description says at multiple locations on the page that the set is4-PW, which is correctYes we do have a picture that you have to click on toaccess that shows an entire set of the Girons however as stated previously thisis showing all the clubs that could potentially be ordered, not what isincluded in this set being offeredWe also show other pictures of a single ironAt notime did the primary picture for this item show a full set of clubsIt has alwaysbeen the single iron as currently shownOn the same page there is also alisting for the 4-PW and UW under the “You may also like” column, this set includesthe UW (clubs in the set) and the price is shown at $799.99, which is $100more than the price you paid for the club set.http://www.golfsmith.com/product/30147735/ping-g30-4-pw-iron-set-with-steel-... We would like to reach a satisfactory resolutionwith you however we are unable to offer these clubs at no charge or even adiscounted price since Ping has a very strict pricing structure that we mustfollowI would be happy to send you a box of golf balls, your choice of brand,at no charge for any inconvenience this may have caused youWould that besatisfactory?

Mr*** called in to inquire about our price match policy that we advertise. However it is laid out very clearly which websites we price match from. Unfortunately Budget Golf is not a company that we price match from and that is listed on our website. Below is a copy of our
price match policy followed by a link to our site with this information---------------------------------------------------------------------... guarantee the lowest price.We are so confident in our pricing that if you find a lower price from any nationally recognized authorized Internet and catalog retailer, we will match it, guaranteedWe don't expect you to find a lower price anywhere else, but if you do let us know and we'll correct the situation right away.Part of The Fair-WayProgram DetailsGolfsmith.com will match 100% of any published price on any identical, in-stock item only from the following competitors: Edwin Watt's, Golf Galaxy, Dick's Sporting Goods, PGA superstore and TGW (The Golf Warehouse).Just show us the lower price within days after purchasing the product from us and we'll refund the purchase difference as a credit to your accountThis policy does not extend to liquidation pricing, promotional giveaways or special and limited offersPrice matching cannot be combined with any discounts or promotions. http://www.golfsmith.com/display?page=lowest-price-guarantee--------------------... As you can see Budget Golf is not a company listed on our site as one that we price match from. This is the reason we could not match his request for a credit due to the price match

Unfortunately these clubs do not qualify forour performance guaranteeHowever, we want you to be happy with your purchase.Do you know what your friends clubs grip style is? There might be an issue withthe grip size or grip style not properly fitting youPlease let me know whichis your closest
Golfsmith store and I can contact them and let them know youneed to be fit for the proper grip size and styleWe can then re-grip theclubs for youThank you*** ***Golfsmith

We apologize for the missing amountWe have sent Mr*** another $Golfsmith Gift Card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** * ***

The shoes on this order were cancelled due to unavailabilityWe notified the customer and offered a 10% coupon which was unacceptable to Mr***The call was then transferred to a supervisor who doubled the offer to 20% off and also offered to work with the customer on the price of a
different pair of shoesThis also was unacceptable to Mr***He only wanted the Nike Lunar III that were in stock and he didn't want to pay a dime more than what he paidThe price for the shoes he ordered were $and he wanted us to price match a pair of shoes that cost $Given the fact that we doubled our original offer and then offered to work on the price for a different pair of shoes, we feel like we have offered plenty in terms of compensation for the cancellationWe will stand by our offer of 20% off any shoes or if Mr*** would like to purchase the Nike Lunar III's then we will offer them to him at $With regards to the complaint about the refund, the amount owed to the customer due to the cancellation totaled to $The customer's AMEX was charged $originally and we sent that amount back to the AMEX on 06/The remaining balance on the gift card is $We cannot credit the AMEX more than it was chargedThe remaining $is not owed to any other method of payment other than store creditThis was explained to the customer when speaking with the supervisor

Complaint: ***
I am rejecting this response because: The gentleman did not offer to work with me on another pair of shoes as far as pricing is concernedIf he would tell me how much a pair of *** DNA white would be I'll consider it depending on the differenceI also received an email from Golfsmith stating that I requested a refund which I did notIf it comes to a refund, I do not want a Golfsmith gift card, I would like my money back in cash or a credit card gift card
Regards,
*** ***

Complaint: ***
I am rejecting this response because:Hi, *** I understand that you can NOT discount $on shirt, however, I can NOT how you can for the one that I purchased (cancelled due to no items)I understand that it's closeout item, which me you a a couple and as soon as it's gone it's goneI'm not going to ask you something that is not fair for the best of your company interest but I would said I never had so many cancellation purchase online with any other company as Golfsmith. Now we have another issue on our handThere was a purchased (order #***) that I did NOT authorized and going to get charge forI did NOT agreed to made the purchase on Thursday, August 06, Please make sure that my card does not get charge and I do not want any item from Golfsmith as of this timeThank you!
Regards,
*** **

When I spoke with Mr***, I offered to replace the shoes with a different model, given the vague shipping expectation from the manufacturerI told Mr*** that we would work with him if there were any price difference. Mr*** was not interested in any other shoesAt
that point, the only two options are to either wait for the manufacturer to provide us with an expected ship date or we can cancel the order which would result in a refundMr*** did not like these options eitherI have made the request today to cancel this order, which will result in a refund processed to the original method of payment on the orderThis order was paid for with $worth of Golfsmith gift cards and $in cashOnce I cancel this order Mr*** will receive a Golfsmith gift card for $which is the total of the order

Complaint: ***
I am rejecting this response because:We can't really agree to disagree When I made the purchase the missing clubs were pictured in the ad It is basic law that what you see is what you get It is very basic too that if what was written was different than what is pictured and what was written would have been reasonably assumed correct, than I would have been entitled to that In addition, it is basic law that in any agreement where the contract is confusing, the adjudicator must interpret the contract in the most favorable interpretation in favor of the person who didn't write it.It really boils down to a clear case of advertising
Regards,
*** ***

Complaint: ***
I am rejecting this response because:Date Sent: 9/23/12:00:AMComplaint: ***I am rejecting this response because:From:After I received your email concerning my case being closed, I received a Golfsmith gift card for the amount of $From the earlier email from Golfsmith stating their case, they stated I paid them $for shoes that I never receivedI expect the rest of my money that they have had for almost a monthDo you intend to drop the matter or are you going to help the consumer, me, in this matter?
Regards,
*** ***

I apologize for your experience at our storeIhave forwarded this information to the regional manager for our Californiastores as well as to the vice president of retail operationsWe would like an opportunityto resolve this to your total satisfactionYou should be contacted within 24hours by a
member of our retail team. Thank you*** ***

Complaint: ***
I am rejecting this response because: both of my thumbs hurt by playing one time of the clubs, and I have attached the pictures of my thumbsThanks for golfsmith's suggestions, however as my thumbs hurt because of these clubs, I do not think I will be OK to keep using these clubsAnd as I said I have compared my friend's clubs with mine, it seems like that they have the same sizeI also did not find my friend's clubs from golfsmith online storeSo I would like to return these clubs and get the refundIf golfsmith could let me return to any local store, that will be helpful. Thanks for your attentions
Regards,
*** ***

I called and talked Mr*** about his ordering experience with us. After talking with me regarding the gift card order he mentioned that it arrived today which was in time for his event tonight. He also said that he was going to retract his credit card disputes. Please let me
know if there is anything else we can do

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. However, I
would just state I am disappointed it took weeks (since my custom order date) to come to a resolution. But overall, I got what I purchased and deem it as satisfactory.
Regards,
*** ***

Complaint: ***
I am rejecting this response because:
Golfsmith advertised a full set of irons that pictured irons 4-pw and a utility wedge and a sand wedge Golfsmith claims only one iron is pictured That doesn't make any sense They know where the order came from and so they know what I am saying is accurate
Regards,
*** ***

Due to Golfsmith's filing for Bankruptcy, certain assets of Golfsmith have been acquired by *** *** ***Golf Galaxy, a subsidiary of *** *** *** is the new destination for Golfsmith customers who wish to place order using their Golfsmith gift cardsGolf Galaxy will be
accepting Golfsmith Gift Cards in the next daysThis time will allow them to properly set up their point of sales to recognize Golfsmith cardsGift cards will only be accepted in store and will not be recognized on *** Golfsmith has stores that will be converting over to Golf Galaxy; these stores will continue to accept Golfsmith gift cardsBelow you will find a link with the list of the “go-forward” stores*** We apologize for any inconvenience this may cause

Complaint: ***
I am rejecting this response because:the shaft that they damaged was a shaft designed for the sport of Long Drive and is very expensiveI cut the shaft down to avoid throwing it away because I can't use it for what it was intended forThe shaft is too stiff for a three wood and I feel like they are just brushing it under the rugI will talk about this daily through blogs and social mediaEveryone will know what they did to meI was on the golf channel just yesterday so I know my voice will be heard. If the club had a cut on it why proceed to put a new head on it without informing me and letting me see for myselfThat's just he right thing to do in my opinion I'll never shop there againAnd when interviewed again by Golf Channnel I will bring this upAgain and again
Regards,
*** ***

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