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AAA Lawn Care Service

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AAA Lawn Care Service Reviews (1)

I had an oral contract with AAA Lawn Care Service to treat my yard 4 times a year. Last year they sent a flyer with one of their invoices for lawn aeration. I request the service in August of '12 for the last week in September. Since we had a long, warm fall I called and rescheduled for the end of October. They never showed up. I called again in November and I was told "he" must have forgotten. By then it had gotten cold and said to do it the Spring. I called again a month ago to schedule and no one answered the phone. I left a message on voice mail. I never received a call back and no aeration was done. So a week ago, I left a message that I no longer required their services. Today a guy comes out from their company and sprays the front yard only and billed me for the entire amount.Product_Or_Service: Lawn treatments serviceDesired SettlementI called April 19, 2013 and asked the lady why someone from their company was treating our yard. She checked her records and had our account as showing no further service. She told me to ignore the invoice.Business Response We are very sorry that you thought we neglected to service your yard. The technician had in fact forgot to get back to you in the fall. The message was received in the spring and the service to aerate was put in the computer. We are just now doing aerations however so the service was not able to be performed before you had called and cancelled on March 18. We regret that you feel that you were neglected and certainly want to satisfy our customers. Please accept our apologies.

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Description: Lawn Care Companies

Address: PO Box 34036, Memphis, Tennessee, United States, 38184-0036

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