AAA Master Services LLC

Complaint: [redacted] I will upload text messages later I am rejecting this response because:MrMike C [redacted] reports the following incorrectly in his "The Chronology" of Events:1st Day: This was listed as previously stated on my original complaint I met Mr [redacted] at my rental property at 5:pm The original phone call occurred at or around 4:30pm as he stated he would need about 30-minutes to arrive at my home I was pleasantly surprised as I believed he was still working on another job, and that he would be unavailable until the next business day He never mentioned anything concerning an "after hours" call It is important to note that his website shows no mention of office hours Many businesses hours conclude at 6:00pm so I didn't even think it was a problem as he was only going to look at the problem and possibly do the job if it was simple and I was in agreement of estimated costs should the job be performed Regards, I became concerned during our conversation, I was told that the price of this job could be upwards of $10, An exorbitant amount of money for budget on a retired teachers pension and money that I didn't have He asked if I had house insurance to cover this job which troubled me further! I affirmed that the house had rental insurance, but also noted that I really didn't want to proceed in this direction "No one from the company gave the client an estimate at this moment." a direct quote from Mr [redacted] Dictionary.com offers the following definition for the word company; "A number of individuals assembled or associated together; group of people." MrMike C [redacted] is the company! As we were speaking, I asked him should he do the job how many people would be at the job assisting him He told me that he has no employees that work with him because he wants to keep his overhead at a minimum.2nd Day:9:10am - I phoned Mike to let him after he verbally told me that this job was going to be beyond the means of my budget that and I had called another company so that I could get another estimate (After, processing all of this in my mind, I knew that I needed another estimate to protect myself, I wanted to see if what he was quoting me was truly what the job should cost?) The new company quoted me $ Mr [redacted] said he could not nor would not consider doing the job for such a small amount of money He proceeded to tell me how he was a professional and how he was the best in the business, yada, yada, yada He told; "Go ahead and hire that other company, I would if I was in your situation and I really didn't care about the quality of work I would be getting, I would hire them too at that price!" 3:30pm - I received a text from Michael dated Thu, May which stated: "For yesterday, $ You can sign a check."3rd Day:6:56pm - Notified via text "that the job that the other contractor had performed was unexceptional quality and minor violations." Again, I did not hire him as an inspector to inspect the job that the other electrician had performed He harassed both the electrician (employed by the company I had hired), as he was performing the job, as well as my tenant who was living in the house at the time and scared them into believing that they were now living in an unsafe house according to MrC [redacted] How dare he even considering trespassing onto my property two additional times after he was not given the job! What nerve!Two Months Later:7/19/- 2:45pm - Unscheduled meeting with Michael(aka; "Company Representative"-as previously stated he is the only employee.) and neighbor No judge was present Meeting lasted 1hour and a half - Neighbor became ill and had to excuse himself Michael refused to dismiss the "bill" for $for a job he never was hired to do It should be noted that I never received an invoice for this job The first time that I actually saw an Invoice was after the meeting on Monday, July, 20, 2015, in which he hand delivered the Invoice to the home where I reside, at this time, I noticed that the "Invoice" was dated May 20, During our meeting he told me that he had dropped off invoices at my rental property, I do not live there nor collect mail in the home as the home was rented When a property is rented it becomes the home of the tenant and not the landlord for the term of the lease I never received any invoice from the tenant who lived at the home at the time They have since moved out so it is Mikes word against mine! My question is why did he not deliver "The Invoice" to my residence as he knew where I resided all along I know the answer to that question and it is because he did not me to receive one.He continued to demand the money, as he was the best electrician in the State of New Mexico He extorted from me and my year old mother in $check payments as he refused to drop his plans to put a lien on my homeHe also threatened that when the lien was put on the home, the bill would no longer be for $but would increase as he would have to charge me for the time he took to prepare the lien, as well as the time it took him to go down to the Bernalillo County Office and so on He assured me the bill would increase up to $and that every year he would need to go down and refile the lien on the property and therefore further charges along with taxation would be incurred! I fully believed that he would put a lien on my property as he has previously done so to my neighbors I never would even phoned him for an estimate if I'd known these facts before I made that call He further threatened my by telling me; "As I am not a native of this country, "Do you realize what would happen to you if you did not pay this debt in Eastern Europe? I told him "No, as I am citizen of the United States." I then asked him; "Michael, no why don't you tell me what might happen to me if I was from your native country of Bulgaria?" He responded with; "ooh, you don't even want to know!" He later phoned my neighbor and in his call told him that he is not worried about losing his current Revdex.com rating It doesn't matter to him at all!In closing the best word that I can use to define MrC [redacted] is that he is a ruthless human being His only concern is taking his almighty dollar Please continue to investigate this claim further Thank you in advance, [redacted] ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

Most Recent MessageDate Sent: 7/23/2015 3:59:56 AMTHE CHRONOLOGY:1st day.5/20/15- 6:05pm- incoming call- [redacted], asking for a same day service fixing electrical issue.5/20/15- 6:55pm- at the service address.5/20/15- 8:15pm- we left the service address.There was no way to sign a liability form...

from PNM, because of a huge risk of fire hazard. There was a question about the price of fixing the issue. The answer was ”Can be 5K can be 15K. Can be anything, depending of the current status of the electrical system in and out from the house.Do you have an insurance?” and etc.  We promise to give the client an accurate estimate soon when we speak with the city authorities next day. After that conversation we inspected everything in huge details and were clear that all the electrical in the property was done by a “handyman type” of work. Poor quality what was working somehow. Long story short- huge mess. No one from the company gave the client an estimate at this moment. 2nd day.5/21/15- 9:03am- outgoing SMS showing that we are going to City of Albuquerque around 10am.5/21/15- 9:08am- incoming SMS with “Thank you so much”5/21/15- 9:16am- incoming call- [redacted], asking us about $1500 and is this a good or not price, what she received from other contractor. Also she asked us for price-match. We was clear, that this price is not possible under any circumstances, because of the current situation with the electrical system vs quality. We point the quality, but the client was also clear- money. No one from the company gave the client an estimate at this moment.5/21/15- 9:50am- outgoing SMS, stating that the current dues from yesterday's respond are $176,55. 3rd day.5/22/15- 6:56:51- outgoing SMS, pointing that the job what the other contractor did was with unexceptional quality and minor code violations. The job was waiting for final approval from the authorities.5/22/15- 8:17pm- 8:57pm- multi incoming and outgoing SMS. Long story short, the client does not want to pay for the emergency respond from 5/20/15. 2(two) months later:7/19/15- 2:45pm – There was a meeting between the company representative, the client and the neighbor. Mediation with a judge – the neighbor... The negotiation came to an agreement for both sides. The price was reduced from $176,55 to $80, and the company is not going to do further actions against the client. The negotiated price was paid by 2x$40 checks from the client.  Main conclusion: It’s not an easy task of explaining the real problem here. 1. Many people believe that any contractor can do a good job and at the same time- cheap. Wrong.2. Many people believe that because the contractor is licensed, the job will be done correctly. Wrong.  3. Many people believe that if the job was inspected from the city and passed, the job was done correctly. Wrong.4. Many people believe that if they pay cash, they have a good deal. Wrong.5. Many people believe that the contractors are thieves when they ask money for something, what the clients don’t understand. Wrong.6. Many people believe that the client will understand the reason for the charges. Wrong.7. Many people believe that some authorities are not corrupted. Wrong.8. Many people believe that when the client say “Thank you for the good job”, all will be OK. Wrong.9. Many people believe that by playing victims they will succeed. Wrong.10. Many people believe that everybody gets what he paid for. True11. Many people believe that AAA Master Services is preforming only quality work with high level standards. True. Michael C[redacted], AAA Master Services

Complaint: [redacted]  I will upload text messages later.
I am rejecting this response because:Mr. Mike C[redacted] reports the following incorrectly in his "The Chronology" of Events:1st Day:
1.  This was listed as previously stated on my original complaint.  I met Mr. [redacted] at my rental property at 5:15 pm.  The original phone call occurred at or around 4:30pm as he stated he would need about 30-45 minutes to arrive at my home.  I was pleasantly surprised as I believed he was still working on another job, and that he would be unavailable until the next business day.  He never mentioned anything concerning an "after hours" call.  It is important to note that his website shows no mention of office hours.  Many businesses hours conclude at 6:00pm so I didn't even think it was a problem as he was only going to look at the problem and possibly do the job if it was simple and I was in agreement of estimated costs should the job be performed.
Regards,2.  I became concerned during our conversation, I was told that the price of this job could be upwards of $10,000.00  An exorbitant amount of money for budget on a retired teachers pension and money that I didn't have. 3.  He asked if I had house insurance to cover this job which troubled me further!  I affirmed that the house had rental insurance, but also noted that I really didn't want to proceed in this direction.4.  "No one from the company gave the client an estimate at this moment." a direct quote from Mr. [redacted].  Dictionary.com offers the following definition for the word company; "A number of individuals assembled or associated together; group of people." Mr. Mike C[redacted] is the company!  As we were speaking, I asked him should he do the job how many people would be at the job assisting him.  He told me that he has no employees that work with him because he wants to keep his overhead at a minimum.2nd Day:9:10am - I phoned Mike to let him after he verbally told me that this job was going to be beyond the means of my budget that and I had called another company so that I could get another estimate.  (After, processing all of this in my mind, I knew that I needed another estimate to protect myself, I wanted to see if what he was quoting me was truly what the job should cost?)  The new company quoted me $1500.00.  Mr. [redacted] said he could not nor would not consider doing the job for such a small amount of money.  He proceeded to tell me how he was a professional and how he was the best in the business, yada, yada, yada...  He told; "Go ahead and hire that other company, I would if I was in your situation and I really didn't care about the quality of work I would be getting, I would hire them too at that price!"  3:30pm - I received a text from Michael dated Thu, May 21 which stated: "For yesterday, $176.55.  You can sign a check."3rd Day:6:56pm - Notified via text "that the job that the other contractor had performed was unexceptional quality and minor violations."  Again, I did not hire him as an inspector to inspect the job that the other electrician had performed.  He harassed both the electrician (employed by the company I had hired), as he was performing the job, as well as my tenant who was living in the house at the time and scared them into believing that they were now living in an unsafe house according to Mr. C[redacted].  How dare he even considering trespassing onto my property two additional times after he was not given the job!  What nerve!Two Months Later:7/19/15 - 2:45pm - Unscheduled meeting with Michael(aka; "Company Representative"-as previously stated he is the only employee.)  and neighbor.  No judge was present.  1.  Meeting lasted 1hour and a half - Neighbor became ill and had to excuse himself.  Michael refused to dismiss the "bill" for $176.55 for a job he never was hired to do.  It should be noted that I never received an invoice for this job.  The first time that I actually saw an Invoice was after the meeting on Monday, July, 20, 2015, in which he hand delivered the Invoice to the home where I reside, at this time, I noticed that the "Invoice" was dated May 20, 2015.  During our meeting he told me that he had dropped off 2 invoices at my rental property, I do not live there nor collect mail in the home as the home was rented.  When a property is rented it becomes the home of the tenant and not the landlord for the term of the lease.  I never received any invoice from the tenant who lived at the home at the time.  They have since moved out so it is Mikes word against mine!  My question is why did he not deliver "The Invoice" to my residence as he knew where I resided all along.  I know the answer to that question and it is because he did not me to receive one.He continued to demand the money, as he was the best electrician in the State of New Mexico.  He extorted 80.00 from me and my 81 year old mother in 2 $40.00 check payments as he refused to drop his plans to put a lien on my home. He also threatened that when the lien was put on the home, the bill would no longer be for $176.55 but would increase as he would have to charge me for the time he took to prepare the lien, as well as the time it took him to go down to the Bernalillo County Office and so on.  He assured me the bill would increase up to $800.00 and that every year he would need to go down and refile the lien on the property and therefore further charges along with taxation would be incurred!  I fully believed that he would put a lien on my property as he has previously done so to my neighbors.  I never would even phoned him for an estimate if I'd known these facts before I made that call.  He further threatened my by telling me; "As I am not a native of this country, "Do you realize what would happen to you if you did not pay this debt in Eastern Europe?  I told him "No, as I am citizen of the United States."  I then asked him; "Michael, no why don't you tell me what might happen to me if I was from your native country of Bulgaria?"  He responded with; "ooh, you don't even want to know!"  He later phoned my neighbor and in his call told him that he is not worried about losing his current Revdex.com rating.  It doesn't matter to him at all!In closing the best word that I can use to define Mr. C[redacted] is that he is a ruthless human being.  His only concern is taking his almighty dollar.  Please continue to investigate this claim further.
Thank you in advance,[redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

Final response:
We successfully meditated an agreement in a favor of the consumer for
$80 total charges.The information from the consumer's chronology of events is inaccurate;
the times are in both the submitted phone logs, as well as in the creation date
on my photos. This case became unnecessarily emotional and there’s no need for
personal attacks. It was a simple business transaction and the consumer overreacted;
everyone knows that emergency calls cost more, because the service person would
normally be at home resting, not out inspecting electrical installations. We stand by our original charges of $176.55.