I apologize for not responding for some reason I'm not getting email notifications Membership supervisor is documenting to remove all mailings ASAP It could take up to days for it to take effect.Thank you,
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I am asking for all related details including dates & times with all itemized charges, with accountable response Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
Per Bof A website, the [redacted] ending in [redacted] was credited $on 10-12-and the remaining $was credited on 10-24-for the inconvenience AAA would like to offer to compensate the family membership in the amount of $which is in renewal at this time for membership year 2016-2017.Thank you,
From the insurance agent: From: [redacted] Sent: Monday, October 24, 7:AM To: [redacted] ; [redacted] ; [redacted] ; [redacted] ; [redacted] ; [redacted] Cc: [redacted] (***@boston.Revdex.com.org); [redacted] ; [redacted] ; [redacted] Subject: RE: Revdex.com I received an email from the customer and she said her new agent received all of the information I faxed on the 21st so she feels we have provided what was requested Thank you, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolvedRegards Thank you for your quick response in this matter You stand by your customers and servicesYou stated you will be sending A full refund to my dad within days This is much appreciated by me as well as my dad who knew nothing about this letter This matter has been more then resolved with professionalism and respect[redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]
I reached out to our insurance department this is the response I received: From: [redacted] Sent: Tuesday, October 18, 9:AM To: [redacted] ; [redacted] Cc: [redacted] ; [redacted] Subject: RE: Revdex.com ***, I checked in our systemShe had auto policy PAA [redacted] , eff 4/27/16-10/27/16, which never renewed 4/27/due to lack of payment of the renewalThe notes in the policy reflect that they faxed a loss history letter 4/25/to fax # ###-###-#### [redacted] is out of the office this week, so if there is anything else I can assist with, please let me know Thanks, [redacted]
Good Afternoon Mr*** advised me to reimburse the member for the cost of the battery he purchased out of pocket, I will contact the member and request the receipt. Thank you,
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** *** I did receive an email today from *** *** AAA She said they would reemburse my the $dollar processing fee of which I was unaware that thiswould be charged to me etc...I did email her back today after 7pm and stated that I would be notifying Revdex.com as soon as I am reembursed I certainly will be satisfied and I can not thank Revdex.com enough for your help If they do the right thing, then I will be fine if this is discontinued.Thank you again Revdex.com,*** ***
They keep changing their story, when I talked to them they said it had been processed on the 16th then it had been processed on the 20th NOW its the 19th. I am sorry something stinks hereI called my card at AM today 10/there is still no refund. $may not be a lot of money to you folks but when you have to live on SS and have to count every penny its a good amount of food at the end of the month. This is the worst BS and run around I have ever seen
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Regards,
*** ***
I apologize for not responding for some reason I'm not getting email notifications Membership supervisor is documenting to remove all mailings ASAP It could take up to days for it to take effect.Thank you,
I have forwarded the rebuttal to the insurance department Wish I could help further, I handle road service incidents.Thank you
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I am asking for all related details including dates & times with all itemized charges, with accountable response Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
AAA will be reimbursing the member $20.00, Mr& Ms [redacted] will receive check in about business days Thank you
Per Bof A website, the [redacted] ending in [redacted] was credited $on 10-12-and the remaining $was credited on 10-24-for the inconvenience AAA would like to offer to compensate the family membership in the amount of $which is in renewal at this time for membership year 2016-2017.Thank you,
From the insurance agent: From: [redacted] Sent: Monday, October 24, 7:AM To: [redacted] ; [redacted] ; [redacted] ; [redacted] ; [redacted] ; [redacted] Cc: [redacted] (***@boston.Revdex.com.org); [redacted] ; [redacted] ; [redacted] Subject: RE: Revdex.com I received an email from the customer and she said her new agent received all of the information I faxed on the 21st so she feels we have provided what was requested Thank you, [redacted]
I have forwarded this concern onto the supervisor in membership to follow through Thank you
The check in the amount of $was mailed out on February 8th to the address he requested [redacted] ** ***
Per our cashiering Department the money was settled 8/and all our records indicate the member has their money as of that date
Good Afternoon I have forwarded this incident onto ***'s manager
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolvedRegards Thank you for your quick response in this matter You stand by your customers and servicesYou stated you will be sending A full refund to my dad within days This is much appreciated by me as well as my dad who knew nothing about this letter This matter has been more then resolved with professionalism and respect[redacted]
[redacted] is checking with processing to see if this is complete I will update once I get a response
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]
Good Morning, I apologize for the delay in responding I did not receive this in my mailThis is a AAA Insurance issue please forward to [redacted]
I reached out to our insurance department this is the response I received: From: [redacted] Sent: Tuesday, October 18, 9:AM To: [redacted] ; [redacted] Cc: [redacted] ; [redacted] Subject: RE: Revdex.com ***, I checked in our systemShe had auto policy PAA [redacted] , eff 4/27/16-10/27/16, which never renewed 4/27/due to lack of payment of the renewalThe notes in the policy reflect that they faxed a loss history letter 4/25/to fax # ###-###-#### [redacted] is out of the office this week, so if there is anything else I can assist with, please let me know Thanks, [redacted]
Good Afternoon Mr*** advised me to reimburse the member for the cost of the battery he purchased out of pocket, I will contact the member and request the receipt. Thank you,
Please provide the last digits of the credit card that was charged, whether ** *** etc
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** *** I did receive an email today from *** *** AAA She said they would reemburse my the $dollar processing fee of which I was unaware that thiswould be charged to me etc...I did email her back today after 7pm and stated that I would be notifying Revdex.com as soon as I am reembursed I certainly will be satisfied and I can not thank Revdex.com enough for your help If they do the right thing, then I will be fine if this is discontinued.Thank you again Revdex.com,*** ***
They keep changing their story, when I talked to them they said it had been processed on the 16th then it had been processed on the 20th NOW its the 19th. I am sorry something stinks hereI called my card at AM today 10/there is still no refund. $may not be a lot of money to you folks but when you have to live on SS and have to count every penny its a good amount of food at the end of the month. This is the worst BS and run around I have ever seen
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Regards,
*** ***