AAA - The Auto Club Group

I purchased a Chevy Impala SS at the beginning of December of From that point until the beginning of June, there were no major issues with the vehicleAfter that, the car began to skip and jerk while driving itIt was taken to [redacted] for an oil change and they told me that there was a leak in the transmission lines and that they needed to be replacedThe car payment is due the 13th of every monthThe due date came around but it was not paid on that exact dateIt was getting paid on that Monday, July 17thBecause the payment was not made on the 13th, the vehicle was repossessedIn my eyes, that should not be acceptable because it had not been a week yet before my car was repossessed; it was daysThere were unacceptable fees required including a $fee to take the car off of the tow truck, $late fee, and $(amount of the monthly car payment)Every day after that that the fees and payment does not get paid, there is an additional $addedI believe that i

I purchased a Chevy Impala SS at the beginning of December of From that point until the beginning of June, there were no major issues with the vehicleAfter that, the car began to skip and jerk while driving itIt was taken to *** for an oil change and they told me that there was a leak in the transmission lines and that they needed to be replacedThe car payment is due the 13th of every monthThe due date came around but it was not paid on that exact dateIt was getting paid on that Monday, July 17thBecause the payment was not made on the 13th, the vehicle was repossessedIn my eyes, that should not be acceptable because it had not been a week yet before my car was repossessed; it was daysThere were unacceptable fees required including a $fee to take the car off of the tow truck, $late fee, and $(amount of the monthly car payment)Every day after that that the fees and payment does not get paid, there is an additional $addedI believe that i

This is not the first issue I've had with these guysFirst off they are associated with the car lot adjacent to them also called auto sales and serviceAll I know is a guy named Matt is one of the car dealersI've been making payments on Mitsubishi Endeavor that I almost have paid offWhen car repairs are needed, my car lot allows me to take my vehicle to E Washington St to get repairs done and I can make a side note payment for the repairs from my car lotFirst incident the car lot fixed things that I didn't ask to be fixed and charged me whatever and had the nerves to tell me that they seen it needed done so they just did itThey didn't bother to call me prior to repairs being complete to let me know what exactly they decided to do with my vehicle, which to me is very unprofessionalNo place of business just does work without confirming with their customers what they are going to do and charges rendered, but they didI put up a little fuss but went ahead and paid th

I purchased a vehicle (dodge magnum RT)from auto sales and service at E Washington on 10/07/The day I purchased the car they informed me that it had some front end issues, but if I wanted the car they would fix the issues.I went along with the purchase being that they said they’ll fix the fromthe next day after I purchased the vehicle I took it to the shop they have a business RELATIONSHIP with and dropped the car off like we discussedRemind you that I took the car to the shop the next day after the purchaseA WEEK and a half later they call me to come get the car, I get the car and what I was hearing I’m the front end I didn’t hear any moreI now have the car for 5/days and the same problem the same at first came back on 10/ 18/I called And told them it was doing the same thing it was doing when I got it and he told me to drop it back offI drop it off on On 10/19/2017, this time they kept it for three daysI get it back on 10/22/and I didn’t hear an

On March 17, I went to Auto and Sales and Service with my P.T cruiser willing to trade it in with no money downI purchased a Jeep Liberty with the same exact miles 70,mileThe asking price on it was 7,and a down payment of 2,I didn't put anything down as a down payment once again I just traded in my carAs I looked threw the paper work once I go home it says nothing on what he put down as me trading in the P.T Cruiser, and a sales tax payment due in less than weeks as date of and a over all due of 11,on the car when that was not decussed