AAA Trailer Hitch Company

The customer placed an order for a closeout boat cover with us.  Those items have limited quantity and often sell quickly. The cover he purchased was distressed and, as a result, was priced extra competitively.  It had already sold prior to the customer's order but had not properly updated...

on the website to prevent a second order from being placed.  Because there was no boat cover available to ship, we refunded his money after the Thanksgiving holiday and emailed him to make him aware of the situation.  Our terms of use (https://www.boatcoversdirect.com/help/shipping, posted below) covers situations of this nature.Terms of UseIt is our goal at CoversDirect® to provide accurate information on our website for each available product. If at any time a product is listed in error on the webpage, we will make our best effort to have this corrected immediately. Any information is subject to change without prior notice, including pricing, specials offers, and specific details. In the event a product is backordered, or priced incorrectly, we may cancel and refund your order after notifying you of this change. CoversDirect® reserves the right to cancel any order, with refunded payment, prior to shipping. Please note, payment is taken once your order is placed.If we had had a comparable product to make a substitution, we would have happily done so.  We apologize for the inconvenience caused to this customer.