Ms. H[redacted] thank you for visiting our AAMCO center. I’m sorry we were unable to assist you directly, however by law, only the owner of a vehicle may authorize repairs. Please have the owner of the vehicle stop by the shop or call me at [redacted]. I’ll be more than happy to discuss their...
warranty, and work with them to try and get their truck safely back on the road. – Gary D[redacted]
I guarantee my daughter left a car in good condition with the shop. It's disappointing to me that the shop owner has not felt that a direct conversation with me in an attempt to come to any resolution to the issue is warranted, after several attempts. I recognize that we dispute the events and the condition of the car. I believe the integrity of my daughter, whether the shop owner accepts that or not. He apparently believes in the integrity of his employees, though I don't have any reason to accept that. Perhaps there is some other explanation for the damage done to the car, but the shop owner hasn't attempted to offer one. Our impasse is perpetuated by the shop owner's stone wall response to my complaints, leaving me with this report as my only recourse.
Ms. H[redacted] thank you for visiting our AAMCO center. I’m sorry we were unable to assist you directly, however by law, only the owner of a vehicle may authorize repairs. Please have the owner of the vehicle stop by the shop or call me at [redacted]. I’ll be more than happy to discuss their...
warranty, and work with them to try and get their truck safely back on the road. – Gary D[redacted]
I guarantee my daughter left a car in good condition with the shop. It's disappointing to me that the shop owner has not felt that a direct conversation with me in an attempt to come to any resolution to the issue is warranted, after several attempts. I recognize that we dispute the events and the condition of the car. I believe the integrity of my daughter, whether the shop owner accepts that or not. He apparently believes in the integrity of his employees, though I don't have any reason to accept that. Perhaps there is some other explanation for the damage done to the car, but the shop owner hasn't attempted to offer one. Our impasse is perpetuated by the shop owner's stone wall response to my complaints, leaving me with this report as my only recourse.