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AAMCO Transmissions Glendale Arrowhead

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AAMCO Transmissions Glendale Arrowhead Reviews (2)

Review: We took my husband's car in to see what it would take to get it to pass emissions. We were told it would cost $2000 (our max) to replace cats, and do a couple of other things, but that it would "run like a dream" (direct quote from the owner, Danny) if we did that. We asked them to order the parts, but didn't hear from them for almost 2wks. Finally, the parts came in, then we get a call saying it's going to be $2300, and that they couldn't do everything quoted in the beginning. Since the price jumped, and the service was going to be less, we asked them not to do the work. At that point, Danny said they would have to charge us restocking fees and he was pissed because he already tore our car apart - before getting authorization from us to do so (since the estimate was wrong - he should have talked to us 1st). After spending $2300, we were then told NOT TO DRIVE THE CAR (he wrote it on the invoice) because we needed to spend $620 more to fix other problems, and that if we didn't, it would destroy the cats again. Since we were now committed, after spending so much, we said "ok," but were nickled-and-dimed to the tune of almost $1600, and without a car for over 3 wks, to get our car back in worse condition than when we brought it in. Then they refused to see us - 3x - to fix what they had charged us for. We ended up taking the car to another mechanic that told us they WAY overcharged us on labor, and they skipped several other smaller issues that could have fixed our issues & saved us THOUSANDS of dollars. So we told Danny & he was incredibly rude to me and his only response (not offering to fix our car or make it right) was for me to take him to court. We disputed the charges with our bank, and they ruled in our favor (with documentation from 2 other mechanics saying that we were ripped of & unethically treated). Danny then called and tried to bully the other mechanics. Every time I went in the shop (4x), there was someone in there that was mad/disatisfied.

Review: We took my husbands truck to AAMCO. They told us they do payments palns and tp apply for a loan through Title Max. Title Max gave us a $2,000 dollar loan, [redacted] at AAMCO stated that he "Guarantees" me he WOULD NOT go over the amount of my loan. To me this is a VERBAL CONTRACT stating the quote of $1,700 at the most and when someone guarantees something to the consumer and the price was already quoted and we authorize you to complete the job for $1,700 the job should be completed for that amount unless we authorize them to charge us anything else. we entered in to a verbal contract with them and then today we called on the status of our truck and they inform me that they want an additional $200.Desired Settlement: I want the quoted charges to be the only charges I pay. I do not like getting lied to.

Business

Response:

To Whom It May Concern,

To my knowledge this was resolved with the customer who brought the vehicle in? I understood that it was a mis-understanding and all was well with our customer and his wife? My manager [redacted] advised me that our customers wife was removing her complaint as it was only a mis-understanding. The repairs on the vehicle have been done and the vehicle is back with the customer. The additional charges were for a transmission cooler and hard parts that were neccesary for the repair. I hope that they are satisfied and understand they are returning for additional work this week. I hope this does not count as a complait as we work very hard to keep our standing with Revdex.com and our customers as spotless as possible!

Aamco Transmission

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Description: Transmissions - Automobile, Battery Supplies, Engines - Gasoline, Auto Repair - Vintage, Differentials - Automobile, Auto Headlight Restoration, Auto Repair - Suspension, Auto - Emissions Testing, Consultants - Auto Repair, Auto Repair - Shocks, Auto Repair - Tune-Up, Auto Repair - Steering & Suspension, Auto Repair - Power Steering, Auto Repair - Maintenance, Auto - Fleet Maintenance, Auto - Fleet Service, Engines - Gas, Brake Fluids, Heaters - Automotive, Auto Air Conditioning, Alternators & Generators - Auto Repair, Auto Diagnostic Service, Auto Repair & Service, Auto Repairing - Foreign, Brake Service, Engines - Fuel Injection Service & Parts, Engines - Fuel Conversion, Engines - Rebuild & Exchange, Lubricating Service - Automotive, Radiators - Automotive

Address: 6033 W Bell Rd Ste R, Glendale, Arizona, United States, 85308-3764

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