AAMCO Transmissions of Cary

This is a brief time line of events / problems experienced with our Rebuilt transmission.5/27/2015- Multipoint inspection Description Slipping in Reverse6/3/2015 Authorization by owner1 exchanged remanufactured transmission1 exchanged rebuilt torque converterDexron III Mercon trans Fluid filled to manufacturers specificationTotal 2706.599/22/2015Description of problem ? Think pan gasket is leaking also one time go hung up in first gear please check and advise10/22/2015-customer states trans slipping 1-2 and slamming into gearAlthough not noted on receipt they replace the pressure governer6/13/2016- has code for governor switch will not come out of first gear6/23/2016- picked up truck and shifting fine in lower gears, between 30-50 was searching for gears and very loud sound and roughness clears at 60 miles mph6/24/2016- truck still fine in lower gears but runs and shifts oddly between 30 and 50 and appears to have trouble down shifting at times?very loud quiet in lower gears and above 50mph6/25/2016- pulled on to 198 slammed into a gear between 35 and 45 and rpms went up to 4 ï?? before shifting cleared and was fine for the rest of the day driving6/26/2016- was driving fine, got gas in [redacted] and went to drive away and got stuck in gear between 0 and 20 mph never shifted. After lunch was going to do night drop off (not realizing that Ammco didn?t have night drop off), asked a friend to follow me as I figured the governor was going to fail AGAIN. However, this time it drove pretty well and didn?t seem to have much issues shifting out of 1 and 2, and the higher gears were okay. On my way home lower gears were fine again, but the higher gears between 35 and 50/55 were a little rough but extremely loud until it shifts into 60 mph.Picked up from AAMCO still didn?t feel right but shifted through gears.7/15 Called AAMCO told them that the transmission was going to fail again that I would try to get from [redacted] to the shop in [redacted]. Truck stuck in first will not shiftProduct_Or_Service: rebuilt transmissionDesired SettlementI have been told twice that the transmission will be replaced. on the 15th I was told when I called to get the truck towed that a transmission was on the way. today I was told all they did was replace a wire harness and connector and for my daughter to try again. this is unacceptable.she has been stranded and broken down on the side of the road at least 4 times. My daughter uses this truck to tow show horses with. but has been unable to due to this unreliable rebuilt transmission.Bureau CommentConsumer called on 8/23/16 to say he was satisfied with how the business handled his complaint.

This is a brief time line of events / problems experienced with our Rebuilt transmission.5/27/2015- Multipoint inspection Description Slipping in Reverse6/3/2015 Authorization by owner1 exchanged remanufactured transmission1 exchanged rebuilt torque converterDexron III Mercon trans Fluid filled to manufacturers specificationTotal 2706.599/22/2015Description of problem ? Think pan gasket is leaking also one time go hung up in first gear please check and advise10/22/2015-customer states trans slipping 1-2 and slamming into gearAlthough not noted on receipt they replace the pressure governer6/13/2016- has code for governor switch will not come out of first gear6/23/2016- picked up truck and shifting fine in lower gears, between 30-50 was searching for gears and very loud sound and roughness clears at 60 miles mph6/24/2016- truck still fine in lower gears but runs and shifts oddly between 30 and 50 and appears to have trouble down shifting at times?very loud quiet in lower gears and above 50mph6/25/2016- pulled on to 198 slammed into a gear between 35 and 45 and rpms went up to 4 ï?? before shifting cleared and was fine for the rest of the day driving6/26/2016- was driving fine, got gas in [redacted] and went to drive away and got stuck in gear between 0 and 20 mph never shifted. After lunch was going to do night drop off (not realizing that Ammco didn?t have night drop off), asked a friend to follow me as I figured the governor was going to fail AGAIN. However, this time it drove pretty well and didn?t seem to have much issues shifting out of 1 and 2, and the higher gears were okay. On my way home lower gears were fine again, but the higher gears between 35 and 50/55 were a little rough but extremely loud until it shifts into 60 mph.Picked up from AAMCO still didn?t feel right but shifted through gears.7/15 Called AAMCO told them that the transmission was going to fail again that I would try to get from [redacted] to the shop in [redacted]. Truck stuck in first will not shiftProduct_Or_Service: rebuilt transmissionDesired SettlementI have been told twice that the transmission will be replaced. on the 15th I was told when I called to get the truck towed that a transmission was on the way. today I was told all they did was replace a wire harness and connector and for my daughter to try again. this is unacceptable.she has been stranded and broken down on the side of the road at least 4 times. My daughter uses this truck to tow show horses with. but has been unable to due to this unreliable rebuilt transmission.Bureau CommentConsumer called on 8/23/16 to say he was satisfied with how the business handled his complaint.

This is a brief time line of events / problems experienced with our Rebuilt transmission.5/27/2015- Multipoint inspection Description Slipping in Reverse6/3/2015 Authorization by owner1 exchanged remanufactured transmission1 exchanged rebuilt torque converterDexron III Mercon trans Fluid filled to manufacturers specificationTotal 2706.599/22/2015Description of problem ? Think pan gasket is leaking also one time go hung up in first gear please check and advise10/22/2015-customer states trans slipping 1-2 and slamming into gearAlthough not noted on receipt they replace the pressure governer6/13/2016- has code for governor switch will not come out of first gear6/23/2016- picked up truck and shifting fine in lower gears, between 30-50 was searching for gears and very loud sound and roughness clears at 60 miles mph6/24/2016- truck still fine in lower gears but runs and shifts oddly between 30 and 50 and appears to have trouble down shifting at times?very loud quiet in lower gears and above 50mph6/25/2016- pulled on to 198 slammed into a gear between 35 and 45 and rpms went up to 4 ï?? before shifting cleared and was fine for the rest of the day driving6/26/2016- was driving fine, got gas in [redacted] and went to drive away and got stuck in gear between 0 and 20 mph never shifted. After lunch was going to do night drop off (not realizing that Ammco didn?t have night drop off), asked a friend to follow me as I figured the governor was going to fail AGAIN. However, this time it drove pretty well and didn?t seem to have much issues shifting out of 1 and 2, and the higher gears were okay. On my way home lower gears were fine again, but the higher gears between 35 and 50/55 were a little rough but extremely loud until it shifts into 60 mph.Picked up from AAMCO still didn?t feel right but shifted through gears.7/15 Called AAMCO told them that the transmission was going to fail again that I would try to get from [redacted] to the shop in [redacted]. Truck stuck in first will not shiftProduct_Or_Service: rebuilt transmissionDesired SettlementI have been told twice that the transmission will be replaced. on the 15th I was told when I called to get the truck towed that a transmission was on the way. today I was told all they did was replace a wire harness and connector and for my daughter to try again. this is unacceptable.she has been stranded and broken down on the side of the road at least 4 times. My daughter uses this truck to tow show horses with. but has been unable to due to this unreliable rebuilt transmission.Bureau CommentConsumer called on 8/23/16 to say he was satisfied with how the business handled his complaint.