AAMCO Transmissions of Greater Cincinnati and Northern Kentucky

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThank you very much to both Ashley furniture and the Revdex.com for the quick response and settlement Regards, [redacted]

Sorry for the late delayI have talked to Mrs [redacted] We are giving her a mattress pad todayThe third party company has sent her another replacement that I told her to keepShe is pleased and has my direct line should she have any other issues Thank You

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me matter has been resolved I recieved my items Regards, [redacted]

Complaint # [redacted] We have talked to customer & told her we would take care of her issuesShe had never called usShe had called the extended warranty company & they do have some things they don't cover We are going to take care of everything on our end though I hope this is a satisfactory response Thank you

Customer isn't being truthful The customer called and pleaded with them to lower the price He was going to get a rental car because his car wasn't finished He said he was going home first to get a credit card because he only had cash Aamco's rep stayed hours late the
evening of piwaiting on the customer When the customer picked it up, he didn't complain at that time Aamco didn't hear anything until the customer filed a complaint with Revdex.com

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meWe were very pleased with the quickness and seriousness that the company handled our issueWe regret having to involve the Revdex.com, but hope that this situation will help the store reflect on mistakes made and changes that could be made in the future
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
My complaints are: #I NEVER gave AAMCO or *** or anyone authorization to fix my vehicle, I specifically advised *** that once he had a specific amount that I would be charge for repairing my vehicle to call me and we would take it from there. All I got from him was a range and then a phone call from his mechanic telling me that the vehicle was fixedI did complain to the mechanic and did advise him that I never authorized any repairs and he couldn't even give me a straight answer and at that point all I wanted was to have my vehicle out of there ASAPI did have to negotiate the price a little lower because who knew I would have to pay over double for something that I was quoted $to fix and was placed and still am in a difficult financial position because of it. #Attached you will find the receipt that I was given for repairs, as you can clearly see there is no kind of breakdown as to what was labor, parts, etc...when I had my car towed there, it was $for the tow and the diagnostic was freeWhen I spoke *** he advised me that I wouldn't have to pay for the tow. In closing, my complain is that I never authorized repairs and was never given the chance to go with the lower priceTo resolve this matter, I want the difference paid back to me and that would be the ONLY thing that can resolve this issueI am attempting to resolve this as amicable as possible, if we cannot get this resolved through this option, I will be making a complaint with the State Attorney General as well as seeking legal council
Regards,
*** ***

***, lm so sorry you are having issues with your furniture purchaseAshley HomeStores are independently owned and operatedUnfortunately we don’t operate HomeStores in *** and surrounding areaThe owners are the the *** *** *** ** *** ***I would contact their corporate
office and voice your concernsThis should be the correct number.1.830.515.1360 sincerely

Talked to Mr***This was a mistake made by our third party finance companyI informed Mr*** that he wouldn't be charged the higher amount they said he owedI have waived all extra charges and he is very happy with my decision. Sincerily *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12761702, and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
matter has been resolved I recieved my items 
Regards,
[redacted]

Complaint #[redacted] We have talked to customer & told her we would take care of her issues. She had never called us. She had called the extended warranty company & they do have some things they don't cover.  We are going to take care of everything on our end though.  I hope...

this is a satisfactory response.  Thank you.

Sorry for the late delay. I have talked to Mrs. [redacted]. We are giving her a mattress pad today. The third party company has sent her another replacement that I told her to keep. She is pleased and has my direct line should she have any other...

issues.               Thank You

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you very much to both Ashley furniture and the Revdex.com for the quick response and settlement. 
Regards,
[redacted]