Aaron Denture Clinic Ltd

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: First and foremost after three years of doing business with you, you dare say I want your money?? Your a fool! I ALSO own a business on the side and I am general manager of a retail flagship store; no one wants "your money"Secondly, even an apology I would have accepted but an apology was NOT given, so, you are lyingYou really think I would go this far for $70, no! It's a matter of principleSince you claim you didn't see it you dismissed me and WITHOUT an apologyI was so upset because you were so and in our last phone conversation I asked youSo that's itYou said yes because you didn't even see itLying is not the way to go here buddy order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

First let me say that we take all complaints seriously and are very concerned about our relationships with all our customersThat being said we need to be very careful about claims of losses and damagesLaundromats do not operate on a very high profit margin and if every time a customer claimed an
item lost we automatically made good on it, our doors would have closed a long time agoMake no mistake, we are very aggressive about making good on our mistakes, but we learned a long time ago that customers make mistakes tooThose errors we can not afford to make good onIn order to eliminate the "he said, she said" aspect to this unending dilemma, within the last year we have spent several hundred dollars to put in an extensive video surveillance systemSecurity was one reason, but accountability was a reason as wellWe have found that we can keep track of practically everything that goes on in the storeThis includes being able to trace a customers bag from check in, through washing, drying, folding, and packingWe have reviewed the video thoroughly and have traced ** *** bag and never saw the t-shirt that he is referring toWe have even asked him to review the tape with us and he refuses toInstead he sent a complaint to youWe have apologized and repeatedly invited him to review the video and he claims to be too busyI feel very strongly that we have extended him every curtesy and all he wants is our money, whether he is entitled to it or notThank You very much

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 First and foremost after three years of doing business with you, you dare say I want your money?? Your a fool! I ALSO own a business on the side and I am general manager of a retail flagship store; no one wants "your money". Secondly, even an apology I would have accepted but an apology was NOT given, so, you are lying. You really think I would go this far for $70, no! It's a matter of principle. Since you claim you didn't see it you dismissed me and WITHOUT an apology. I was so upset because you were so and in our last phone conversation I asked you... So that's it... You said yes because you didn't even see it. Lying is not the way to go here buddy.  order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]