Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Mr. [redacted], Let me first apologize to you for the less than stellar customer service that you experienced. We pride ourselves on providing the absolute best customer service and will always do our best to resolve issues quickly. Unfortunately, not all problem water issues are easily diagnosed and...
yours proved to be one of the few that presented some difficulties. My office was notified of your water test refund request of $300 on 11/09/16. As you mentioned in your letter, we were quick to refund the money for the system and are currently processing the $300 refund to you. Thanks for bringing your concern to my attention. If I can be of further assistance, please contact me directly at [redacted]. [redacted] General Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Mr. [redacted], Let me first apologize to you for the less than stellar customer service that you experienced. We pride ourselves on providing the absolute best customer service and will always do our best to resolve issues quickly. Unfortunately, not all problem water issues are easily diagnosed and...
yours proved to be one of the few that presented some difficulties. My office was notified of your water test refund request of $300 on 11/09/16. As you mentioned in your letter, we were quick to refund the money for the system and are currently processing the $300 refund to you. Thanks for bringing your concern to my attention. If I can be of further assistance, please contact me directly at [redacted]. [redacted] General Manager