Aaron Naegeli Handyman LLC

Initial Business Response /* (1000, 5, 2017/01/30) */
I reviewed the resident's letter and spoke with our maintenance department. We do verify that any items that were damaged prior to move in and documented on the move in sheet do not appear on the deposit statement. From what I understand that...

did not happen. In interest to settle this we would be willing to offer remove of the door repair charge, tub stopper, and cleaning the register. The reference to the wall washing out is for the previous house you occupied and not the house in question that you referenced from what I understand. If that is not the case please let us know. Removing those charges would bring the balance owed on [redacted] down to [redacted] and you can make arrangements to pay that through our office.
Initial Consumer Rebuttal /* (3000, 7, 2017/02/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I'm not satisfied with that resolve that. I cleaned the house when it was empty before turning over the keys I also was presented with pictures of a clean house and refrigerator with no proof the house needed additional cleaned.any additional cleaning that you feel is needed would be covered under your cost. The cracks as you state on the wall are the seems of the wall which were their on move in. The master room sliding door blinds were also damaged on move in and as stated by a member of your office staff you do not perform pre move in inspections of the house after previous tenant repairs were made. I would like to see documentation on last tenant and what you charged them to fix. If the drape was broken then it would have been logged, their for you can not charge me for what you have previously charged the last tenant but failed to make repairs. I will be checking my lease if it require carpet cleaning but we were their for 3 months I would say you can't dirty a carpet in three months to need cleaning, cleaning a carpet that much does damage it. I would also like to see receipts for the carpet cleaning of the charges for me and previous tenant. With totals. Were are fine with paying the rent balance of [redacted] dollars.