I want to thank you for your excellent service today,
on New Years Eve. You are all around professional from my call for service to
the actual repair service gentleman [redacted] Highly recommended
Not only did they beat the next best price , I must say their service is outstanding. They are the most friendly & courteous people to deal with. I had asked them to exchange my thermostat for a simpler one & their response was " Will tomorrow be OK & what time would be most convenient for me". I will certainly recommend them to anyone.
One of the most important things that a company should have is "INTEGRITY", The number 2 is costumer appreciation and value, I have to say that "All Year Cooling"has plenty of that, 5 or 6 month ago, all year installed a new a/c unit RHEEM, in my house, the unit was defective from the factory, I called them and explained what happened, they tried to fix the problem the same day, but the unit keept acting up, ALL YEAR COOLING, contacted RHEEM, and they took that entire unit and gave me a new one, WOW, since in this country INTEGRITY is desapearing, ALL YEAR COOLING IS GAINING THAT more and more, everyday.
I would like to mention the great attention given to me as a costumer by [redacted] president co. [redacted] AND THE WHOLE OFFICE
I [redacted] STRONGLY RECOMEND ALL YEAR COOLING TO EVERYONE
PS: they will give you the best price in town, do not waste time shopping around and give them a chance
[redacted] and his professional team have demostrated All year Cooling focus on Customer Care and desire to go the extra mileage to solve and repair our A/C system.
Dealing with All-Year Cooling was a great experience. In my time of need, (July 1 and my AC just stopped), they came out with a fair estimate and were there the next day to install my system. From the salesman to the installation technician everyone was helpful and professional.
I've had air handler coils leaking coolant and freezing on my 13-year-old 5-ton AC system and decided it was time to replace condenser and air handler units but leave the wiring, pipes, supply/return vents/connections the same. The reason was that its better to do AC replacement and repair while its cool outside and one won't have to sweat if something kept going wrong. The repair job on old AC would cost $1-2k so decision to install new AC was easy.To get a handle on AC system replacement information, I've received 4 quotes by different companies. All Year Cooling was the company I liked most. I liked them because of customer service they offered. In addition, All Year Cooling provided fair price for hardware and installation, and had completed the job without major issues in 4 hours (from arriving to leaving drive way). It was really easy working with All Year Cooling technicians and customer representatives. Here is what happened. Willy, and Tom helped resolve all questions on site and on phone. I got initial visit and recommendations by Willy who then got me in touch with Tom. Tom provided additional quotes, recommendations, revised multiple estimates, coordinated installation of AC remotely, extension of the slab, registered AC with manufacturer for extended warranty, and finally ensured that post install questions, and minor issue with plenum (one side of plenum seal became partially unstuck) were resolved quickly (in a follow up visit as soon as the issue was discovered). Very happy that Tom was available on phone and walked me through each step of the way. In addition, Tom has worked really diligently to ensure that AC system I got will provide good value overall (e.g. shared parts availability, various manufacturer quality information, recommendations for additional items to get (i got UV light), how different manufacturer systems operated). Disclaimer, while [redacted] has been providing information, I was doing research online to back it up or clarify any details which have not been clear to me, then follow up with additional question. I've used google to dig through condenser/air handler technical specifications, called manufacturers, read reviews on each of the 4 companies, read various forums about service/ownership/maintenance of AC systems, looked at google maps for parts centers, spoke to a second company from the 4 original quotes companies, consulted with acquaintances who had recently installed similar size systems to verify information and make informed decision.All in all, I highly recommend All Year Cooling and will come back to do business with them again.
I needed to replace the AC system in our home. Usually, I call a well known company in South Florida but I felt their customer care was lacking recently. So I wanted to try a new company. Glad I found All Year Cooling. First of all, you can't find a better company if you are looking for AC installation or service. And, when we weren't happy with our new AC, I called the owner directly. He actually gives out his number. You don't see that every day. He told me he would make sure that he would be in touch with us until we were happy with the way the new AC was working. He wasn't kidding. After several service calls they tweaked our system until it was running great. That's important. Anybody can install an AC system. The most important thing is to make sure it's running correctly. The technicians were on the ball, showed up when they said they would and were friendly. I can't say enough about the customer care. They even call you to let you know they are on their way to your home. I can't recommend them enough. If you need a new AC or just need a repair call All Year Cooling. If you ever have an issue it's great to know you can actually speak to the owner. He actually answers the phone AND he's a nice guy. This might sound like an advertisement but I'm just a happy customer.
I want to thank you for your excellent service today,
on New Years Eve. You are all around professional from my call for service to
the actual repair service gentleman [redacted] Highly recommended
Not only did they beat the next best price , I must say their service is outstanding. They are the most friendly & courteous people to deal with. I had asked them to exchange my thermostat for a simpler one & their response was " Will tomorrow be OK & what time would be most convenient for me". I will certainly recommend them to anyone.
One of the most important things that a company should have is "INTEGRITY", The number 2 is costumer appreciation and value, I have to say that "All Year Cooling"has plenty of that, 5 or 6 month ago, all year installed a new a/c unit RHEEM, in my house, the unit was defective from the factory, I called them and explained what happened, they tried to fix the problem the same day, but the unit keept acting up, ALL YEAR COOLING, contacted RHEEM, and they took that entire unit and gave me a new one, WOW, since in this country INTEGRITY is desapearing, ALL YEAR COOLING IS GAINING THAT more and more, everyday.
I would like to mention the great attention given to me as a costumer by [redacted] president co. [redacted] AND THE WHOLE OFFICE
I [redacted] STRONGLY RECOMEND ALL YEAR COOLING TO EVERYONE
PS: they will give you the best price in town, do not waste time shopping around and give them a chance
[redacted] and his professional team have demostrated All year Cooling focus on Customer Care and desire to go the extra mileage to solve and repair our A/C system.
We will hire them again.
Dealing with All-Year Cooling was a great experience. In my time of need, (July 1 and my AC just stopped), they came out with a fair estimate and were there the next day to install my system. From the salesman to the installation technician everyone was helpful and professional.
I've had air handler coils leaking coolant and freezing on my 13-year-old 5-ton AC system and decided it was time to replace condenser and air handler units but leave the wiring, pipes, supply/return vents/connections the same. The reason was that its better to do AC replacement and repair while its cool outside and one won't have to sweat if something kept going wrong. The repair job on old AC would cost $1-2k so decision to install new AC was easy.To get a handle on AC system replacement information, I've received 4 quotes by different companies. All Year Cooling was the company I liked most. I liked them because of customer service they offered. In addition, All Year Cooling provided fair price for hardware and installation, and had completed the job without major issues in 4 hours (from arriving to leaving drive way). It was really easy working with All Year Cooling technicians and customer representatives. Here is what happened. Willy, and Tom helped resolve all questions on site and on phone. I got initial visit and recommendations by Willy who then got me in touch with Tom. Tom provided additional quotes, recommendations, revised multiple estimates, coordinated installation of AC remotely, extension of the slab, registered AC with manufacturer for extended warranty, and finally ensured that post install questions, and minor issue with plenum (one side of plenum seal became partially unstuck) were resolved quickly (in a follow up visit as soon as the issue was discovered). Very happy that Tom was available on phone and walked me through each step of the way. In addition, Tom has worked really diligently to ensure that AC system I got will provide good value overall (e.g. shared parts availability, various manufacturer quality information, recommendations for additional items to get (i got UV light), how different manufacturer systems operated). Disclaimer, while [redacted] has been providing information, I was doing research online to back it up or clarify any details which have not been clear to me, then follow up with additional question. I've used google to dig through condenser/air handler technical specifications, called manufacturers, read reviews on each of the 4 companies, read various forums about service/ownership/maintenance of AC systems, looked at google maps for parts centers, spoke to a second company from the 4 original quotes companies, consulted with acquaintances who had recently installed similar size systems to verify information and make informed decision.All in all, I highly recommend All Year Cooling and will come back to do business with them again.
I needed to replace the AC system in our home. Usually, I call a well known company in South Florida but I felt their customer care was lacking recently. So I wanted to try a new company. Glad I found All Year Cooling. First of all, you can't find a better company if you are looking for AC installation or service. And, when we weren't happy with our new AC, I called the owner directly. He actually gives out his number. You don't see that every day. He told me he would make sure that he would be in touch with us until we were happy with the way the new AC was working. He wasn't kidding. After several service calls they tweaked our system until it was running great. That's important. Anybody can install an AC system. The most important thing is to make sure it's running correctly. The technicians were on the ball, showed up when they said they would and were friendly. I can't say enough about the customer care. They even call you to let you know they are on their way to your home. I can't recommend them enough. If you need a new AC or just need a repair call All Year Cooling. If you ever have an issue it's great to know you can actually speak to the owner. He actually answers the phone AND he's a nice guy. This might sound like an advertisement but I'm just a happy customer.