Aarons Furniture Rental

Review: I have repeatedly had to return my new computer that costs three times the normal price which I did agree to pay, assuming that Aarons would live up to their end of the contract. They did not. In a nutshell Monday Aug. 19th, 2013 I returned my 12 year olds computer to Aarons to get the problem it had been having fixed. I was promised that it would be fixed way before the weekend. Saturday the store manager [redacted] forgot about me and left for the day without as much as a phone call to me. I called the store and was disrespected by [redacted] an employee who state "don't be bootin' up in my face". I was merely expressing my disappointment on not having my child's computer back for the weekend. Today August 28, 2013 [redacted] (District Manager) called me and told me he didn't believe anything I said and that" you brought that computer back a hundred times, and [redacted] is college educated, he didn't talk to you like that". I asked who is above him to which he replied: "nobody". He concluded the conversation as I was trying to get his last name by hanging up in my face. I have no other option but to warn anyone who is going to Aarons in Chalmette, to run in the opposite direction, because now I feel physically threatened by the employees I have reported. If anything happens to me, at least this will be some record of what transpired.Desired Settlement: I want my money back since they refuse to properly repair the computer back to the original state and even if they offered now I would not trust them. I feel physically threatened, especially by [redacted] the Regional Manager and would never set foot in that store without a police escort. I am a certified Paralegal and I am not exaggerating this matter in the slightest. Please help me.

Business

Response: