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Aaron's Kissena Farms

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Aaron's Kissena Farms Reviews (2)

Review: Purchased rice milk labeled on shelf for $2.79. Computer charged non sale price of 3.19.

Rechecked shelf, confirmed I'm correct, took a picture of sign.

Went to customer service, they sent someone to check shelf independently.

He said I'm wrong.

He came with the sign, and showed that in micro-print, the sale price expired. Therefore should be charged higher price.

Continued complaining - manager called who issued 40 cent refund.Desired Settlement: I would like a written apology for this. They need to explain how they will take steps to ensure that the correct price is labeled.

Also need to describe how they will train staff that it is illegal to mark a lower price and charge a higher price despite the micro-print.

Review: Today, April *, 2014 at approximately 11:20 am, I was assaulted by Arons Kissena Farms worker, [redacted] He pulled and grabbed me by my upper arm. He threatened to physically pick me up and throw me out of the store. I filed a police assault report against this [redacted] today. Monday I will file an order of protection against him, by recommendation of the NYPD. I shopped at Arons on a regular basis, spending about $200 per week there. I buy numerous cans & bottles of seltzer. So today I went to return the bottles at the bottle machine there. It wasnt working and this was not the first time it wasnt working. So I went to the alternate bottle machine on the side and it was blocked off by the Passover tent. I then proceeded to go back inside to customer service and they refused to take the bottles at the desk. They said they fixed the machine. I told them it wasnt fixed & the bottles keep coming back. They said the same thing last time and it still wasnt fixed. Not only that, but they keep it dirty and it smells with flies all around the machines.My plan was to first return the bottles and then shop since I had a $5.00 reward coupon. These people like to sell the White Rock Seltzer and Vintage Seltzer, but do not like to return money that consumers are entitled to get. I was treated like some vagrant who was returning bottles from garbage cans, and I bought all those cans and bottles at their store![redacted] should not get away with assaulting me and injuring my arm.Desired Settlement: Since I still have the $5.00 reward coupon from accumulating enough points, I want the $5.00 mailed to me. I will not ever shop there again.I want that [redacted] to be fired. I want Aron's to be fined. I will prosecute to the fullest extent of the law.

Consumer

Response:

At this time, I have not been contacted by Aron's Kissena Farms regarding complaint ID [redacted]. I didn't even get an apology from the [redacted], Aaron regarding the assault of me by [redacted]

Sincerely,

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Description: GENERAL MERCHANDISE-RETAIL

Address: 1-7884 49 Ave, Flushing, Alberta, Canada, 11367-2723

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