This company is the absolute worst in regards customer service that I have ever experienced. My garbage container as well as that of my neighbors are occasionally not picked up and when one calls to make them aware of the problem you only get a recording saying to leave a message. Not once have they ever called me back to help me.
I strongly do NOT recommend Progressive Waste as a trash or dumpster pickup service. Their fees they apply on top of the base price are exorbidant/close to double the base agreed price. Be sure to check the contract. It is 5 years, they can raise rates whenever they want, they are not responsible for anything, and the stop fees to get out are huge (6 month fees, including all the adders). They have ruined our gate, run over chains, etc. Their pickup is all at their convenience, not the customers.
This company is the absolute worst in regards customer service that I have ever experienced. My garbage container as well as that of my neighbors are occasionally not picked up and when one calls to make them aware of the problem you only get a recording saying to leave a message. Not once have they ever called me back to help me.
I strongly do NOT recommend Progressive Waste as a trash or dumpster pickup service. Their fees they apply on top of the base price are exorbidant/close to double the base agreed price. Be sure to check the contract. It is 5 years, they can raise rates whenever they want, they are not responsible for anything, and the stop fees to get out are huge (6 month fees, including all the adders). They have ruined our gate, run over chains, etc. Their pickup is all at their convenience, not the customers.