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AAU Renovations

931 S Main St Ste B Pmb 176, Kernersville, North Carolina, United States, 27284-7459

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AAU Renovations Reviews (%countItem)

AAU RENOVATIONS was with me from contacting the insurance provider, the inspection, completing the forms and maintaining contact with them. They made it very painless for me. They helped in picking the exact shingle color to match the other half of our twin home. Their work included roof replacement and water damage inside the home. We have been very pleased with the work that was done and haven't found even one nail in the yard after their clean up.

I contacted AAU Renovations to obtain a quote on Gutters and Vinyl Siding for our Church. Kenny was very prompt in his contacts and was a true professional at all times. He worked with us every step of the process. He went out of his way to answer our questions and concerns. His crew were professional and cleaned up everything. I would recommend him to anyone.

AAU Renovations Response • May 30, 2020

Thanks *** appreciate you trusting and allowing AAU the opportunity to help
you and your church with your improvement and Renovation needs.
Kenny

I was referred to AAU renovations for a solution to a vinyl siding problem with my son's house. They provided the solution and gave a reasonable fair estimate. They completed the job in a very timely manner, staying within budget.

AAU Renovations Response • May 30, 2020

Mr ***, we appreciate your business and kind words. You were a pleasure
to work with and if we can help with any future remodeling or renovation needs
we're here for you.
Ken

I called AAU Renovations because I was looking for a roofing company to repair my roof as there were leaks and water stains in my living room and master bedroom. Ken L. Came out and looked and said he could do it. We agreed on a price and he scheduled his crew (who spoke little English). The inside work was very well done as I could see results. Overall I was pleased with this company. I also asked if they did smaller jobs but Ken said he did not have time for painting and re-screening my porch.

AAU Renovations Response • May 26, 2020

Thank you *** for allowing AAU to provide you with most of your needs.
Appreciate you, stay safe and well. Let us know if we can help you any
future renovation, construction or repairs.
Ken

Ken is a caring and personable professional who took care of our remodel from start to finish. From roof to floor, siding to doors, structure to paint, everything came out great! Working around our family, dogs and tight schedule, we couldn’t have been more pleased. Price point and quality were exactly what we needed.

AAU Renovations Response • May 26, 2020

Thanks *** for allowing me the opportunity and the trust you demonstrated
during your move from out of state back to North Carolina. It was a real pleasure
working with you from start to finish of your project. You and the family Stay Safe and Well.
Ken

We have used AAU twice, the first time with a full roof and repair on the leak damage on the inside of the house, and the most recent time when a small repair was needed on one of the vents caused by a severe storm. Both times the response was quick and the repair done with professional standards and results. Ken was friendly and reliable, the crew well-mannered, and the clean-up complete.

AAU Renovations Response • May 26, 2020

Thanks ***. We appreciate you trusting AAU to provide you the service promised
in a timely professional manner. You and your family Stay Safe and Well.
Ken

They do a good job for a reasonable price. Will continue to use them for home repair and renovations

AAU Renovations Response • May 26, 2020

Appreciate you *** for giving us the opportunity to serve you.
Stay safe and well.
Ken

We were very pleased with AAU renovations. Ken worked with our schedules for the timing of our roof replacement. His crew was very professional and kept up with picking up debris and leaving our home and yard neat every day. Ken went the extra mile and fitted us with gutter guards. Ken was very meticulous about the roof work and we were happy with the results. We will keep AAU on the top of our list for any future renovation needs.

AAU Renovations Response • May 25, 2020

Thank you *** for the kind words. We believe in treating every home as if it were our own.
Appreciate you, Stay Safe and Enjoy your Day!

The company was a God send. They were honest professional and courteous. They got the work done on time and on budget. I would recommend them to any one for any type of construction work.
It is hard to find a good honest contractor. Truly in this company you can find one.

AAU Renovations Response • May 25, 2020

Thank you ***. It was a pleasure being able to help you with your needs.
If we can serve you in the future,let us know, We're here for you.
Appreciate you,
Ken

I used AAU Renovations to replace a roof and gutter system. I was fully satisfied with the work that AAU Renovations performed. I would not hesitate to used them again in the future.

AAU Renovations Response • May 25, 2020

Thanks ***, my friend. I appreciate you letting me know you were fully
satisfied with the work we did for you. Let us know if we can help you with any
future needs.
Ken

+1

AAU Renovations did an excellent job when I needed work done on the exterior of my fire place. Inspite of the issues caused by the cap fabricator, the owner and staff worked through the issues in a professional manner. AAU was very good to work with. I plan to use them in the future.

AAU Renovations Response • May 25, 2020

Thank you *** for your patience.Glad we were able to resolve your issues.
Not only did I get a client, I also gained a friend.
Appreciate you, Stay safe and well. Ken

I hired AA U Renovations to do a roof for me. It was to be a 3 day job. However it wound up taking almost 6 weeks and there were multiple mishaps. I had missing boards in my attic they had not re affixed my gutter and had bent my gutter guards. They did not do the flashing correctly. They had split aboard and tried to cover it up. They had left nails and trash around my house. They killed my grass on the side. They also failed to do the flashing correctly on the backside of my porch and unbeknawnst to me I was taking on additional water inside for nearly 6 weeks. I would not have found this except my husband went to do some painting and replace a board on the Eve of the back porch and discovered rotted wood and water. I had made multiple calls and requests to Ken Laughlin. He was the one who sold me the contract. He also assured me time and again that he would make sure that things were done right. However he was not on the job and the suppos'd Foreman was not on the job. He made the corrections all except the final 1. He replaced the inside board on my back porch but never completed the exteriour repair. He also ran over the allotted deadline which was an extension many times over. I had to hire a handy man and my husband to complete what he did not. I do not feel obligated to pay him the full $2000 as I had to incur costs for additional repairs and clean up that he did not do. When I try to speak with him he makes excuses and says I did the job. I would like him to accept less than the $2000 because of the additional cost that I had to incur hiring someone to fix the repair that he did not do and also for the time and energy lost.

AAU Renovations Response • Jun 26, 2019

I was referred to homeowner by a client I did a roof for about 2 years ago. When insurance company agreed to pay for the roof, homeowner,wife began to tell me what her expectations were. We agreed that I would do the roof. When the roof was completed,I went to do a walk around with the homeowner. I was met with very aggressive language, accusations and threats about her not being happy. She showed me the areas of concern, which I agreed to redo and pay for what I was responsible for and areas I was accused of and Not responsible for. Homeowner strongly stated she did not want my crew back on her property to redo anything. I stated that I needed them to do the work but she insisted they are not coming back on her property. She accused me of things I did not do and gave me a do it or don't get paid. I have all texts she sent during this time to back up what I am saying.She would not let my crew on her property and I diligently tried to get outside help but failed to on a few things to be done. Homeowner kept telling if I did not finish by a certain day and time, I would be responsible for doing additional work. I have done more than enough to pay for the things I have been accused of and threatened with. there were as many things I was not responsible for as the ones I was. They are done. I understand her being upset but blow it up as she has is not fair. It is not about the money, it is about how she has accused and threatened me throughout this whole process, making racial remarks about my Hispanic crew. I text her and told her to keep the money and she still filed a claim with Revdex.com. I do not understand, unless her intention is defame my company and or my name. If she would listen, I would talk to her. Some statements made in her complaint are not true, I have proof. I do not want any money, I do not want false accusations against me or my company, Tell the whole story.

Customer Response • Jun 26, 2019

I am rejecting this response because:

I do not accept Ken's response because is not truthful. I did not allow his crew back on my property because the fact that they had defamed my property and multiple ways and left me a palatial mass. They also tried to get out before the job was completed because they were doing another job which I was told they would stick with mine until done. I have too much to attach to this particular file but I to have proof I have the contract I have a time line I have the handy man that I spoke with I also have pictures on my ring camera that prove when the guys war and were not there I also have as a matter of fact pictures on my phone that show the canson perpetual damages that I found and he kept making excuses for. No I do not accept his response because it is bogus.
Bottom line is he promised me professional job I certified roofers said it would take 3 days and it was more than 6 weeks I have the proof of my husband I have the handy man I also have others that saw what was done to my house.

I contracted this company, AAU Renovations, to replace two skylights for me.On Nov. 21st after inspecting the job they had done on one skylight and the guarantee of how I would be covered if the workmanship failed I decided to terminate the company.
I text messaged the owner, Ken ***, and told him I would finish the job.He said okay.My wife and I went on vacation the next day, Nov. 22nd. That morning I got a call that there were people in my home working. Ken said he didn't know nothing about them being there when I called him.
When we got home the room was covered in water because of the way they installed the skylights.
Now I've got damage, flashing with nails, screws,staples and a leaking roof.. Also some of it is bent that can't be straightened from their poor work. I put an order in with *** Skylights for replacement parts that have not arrived yet, because they are not items that are normally stocked.
On top of all that they trespassed, broke and entered.They used a ladder to access my roof and removed the skylight after they were terminated. I've got pictures and video from my security cameras of them trespassing and breaking and entering.
Now, if this the kind of people you want working on your home go ahead and hire them.

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Address: 931 S Main St Ste B Pmb 176, Kernersville, North Carolina, United States, 27284-7459

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