We did not contact them about purchacing a front differential we contacted them about finding out what was wrong with our vehicle.They did test drive the vehicle before doing any work or at least said that they would test drive the vehicle and look everything over and make sure that the problem was the front differential.we did not return the vehicle some weeks later it was within three weeks and within our warranty.they state that the noise was a simaliar noise no it was the exact same thing that we started out with before they did anythingWe did not make the deal with changing the front clips so we could trade the vehicle in that was the only option we were given because they refused to put a new front differential in and gave me a hard time about just doing the clips, I didn't purchase clips I purchased a front differential and the front differential was bad and they didn't have another one and it would have cost them money out of there pocket to get another one so they refused to replace it and just replaced the clips even though my warranty was for the front differential not for clips that go on the front differentialWe did pay *** for the labor but also paid [redacted] for the front differential that they provided under a thirty day warranty that did not make it three weeksthe second time we left the shop we contacted the shop within one hour when we were able to get the suv home because it was making the same noise soon as we pulled out from there shopWe feel we were taken advantage of and done wrong by this company and blaming it on the transfer case is just a way of getting out of replacing the front differential that they sold us that was bad that they don't want to pay to replaceWe paid our money for a service and was given a warranty and the warranty was not met or honored by the said company abovewe may have only paid [redacted] for the labor but that was the amount A-charged and we may have only paid *** for the part but that was the price you chargedA-did not met there parts or labor on there parts warranty and did not replace the broken parts and we had the exact same problem we had before we ever gave them a single cent long before our warranty expired so we fill we are due a full refund for bad service, parts, and failed warranty
We did not contact them about purchacing a front differential we contacted them about finding out what was wrong with our vehicle.They did test drive the vehicle before doing any work or at least said that they would test drive the vehicle and look everything over and make sure that the problem was the front differential.we did not return the vehicle some weeks later it was within three weeks and within our warranty.they state that the noise was a simaliar noise no it was the exact same thing that we started out with before they did anythingWe did not make the deal with changing the front clips so we could trade the vehicle in that was the only option we were given because they refused to put a new front differential in and gave me a hard time about just doing the clips, I didn't purchase clips I purchased a front differential and the front differential was bad and they didn't have another one and it would have cost them money out of there pocket to get another one so they refused to replace it and just replaced the clips even though my warranty was for the front differential not for clips that go on the front differentialWe did pay *** for the labor but also paid [redacted] for the front differential that they provided under a thirty day warranty that did not make it three weeksthe second time we left the shop we contacted the shop within one hour when we were able to get the suv home because it was making the same noise soon as we pulled out from there shopWe feel we were taken advantage of and done wrong by this company and blaming it on the transfer case is just a way of getting out of replacing the front differential that they sold us that was bad that they don't want to pay to replaceWe paid our money for a service and was given a warranty and the warranty was not met or honored by the said company abovewe may have only paid [redacted] for the labor but that was the amount A-charged and we may have only paid *** for the part but that was the price you chargedA-did not met there parts or labor on there parts warranty and did not replace the broken parts and we had the exact same problem we had before we ever gave them a single cent long before our warranty expired so we fill we are due a full refund for bad service, parts, and failed warranty