I purchased a door from doors4home manufactured by AAW Inc Door had indents on the front and AAW Inc refused to replace I purchased a AAW Incdoor through doors4home order #*** Upon unpacking and installing about 1-months after receipt, the door had bent in panels because it appears the wood was NOT kiln dried - rather it was a very soft texture I immediately filed a complaint through doors4u and AAW Inc After paying $1,for the door, the front of the door has these awfully visible bent in panels and AAW refused to replace it I would never purchase them from again - poor product quality, unpleasant customer service, and not accountable or willing to address their product quality issues
AAW Doors sells defective products and provides zero customer support when their clients complain about such defectsThey have a deplorable warranty I purchased (2) brand new doors for my home and while under construction the doors sat in a conditioned storage spaceMy contractor installed the doors and when I reviewed the installation, I noticed the window gasketing was falling outTurns out the gasketing was falling out the day I brought my doors homeI have picture evidence that shows the day I bought the door and time with the gasketing falling out of BOTH doorsThis is not a fluke thing on one door, they are both defective and of poor qualityInstead of backing up their product, they have denied my claim based on their deplorable warrantyTheir warranty is baisically if something is wrong with their doors, it's not their faultI will never purchase doors from them again and I want to let everyone know what a [redacted] company they are
I purchased a door from doors4home manufactured by AAW Inc Door had indents on the front and AAW Inc refused to replace I purchased a AAW Incdoor through doors4home order #*** Upon unpacking and installing about 1-months after receipt, the door had bent in panels because it appears the wood was NOT kiln dried - rather it was a very soft texture I immediately filed a complaint through doors4u and AAW Inc After paying $1,for the door, the front of the door has these awfully visible bent in panels and AAW refused to replace it I would never purchase them from again - poor product quality, unpleasant customer service, and not accountable or willing to address their product quality issues
AAW Doors sells defective products and provides zero customer support when their clients complain about such defectsThey have a deplorable warranty I purchased (2) brand new doors for my home and while under construction the doors sat in a conditioned storage spaceMy contractor installed the doors and when I reviewed the installation, I noticed the window gasketing was falling outTurns out the gasketing was falling out the day I brought my doors homeI have picture evidence that shows the day I bought the door and time with the gasketing falling out of BOTH doorsThis is not a fluke thing on one door, they are both defective and of poor qualityInstead of backing up their product, they have denied my claim based on their deplorable warrantyTheir warranty is baisically if something is wrong with their doors, it's not their faultI will never purchase doors from them again and I want to let everyone know what a [redacted] company they are