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A&B Appliance Repair

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A&B Appliance Repair Reviews (3)

Review: A repair technician came out on Tuesday, May 21 to repair our Amana side-by-side fridge, which was not cooling food correctly. The technician, [redacted], told me the fridge needed a new compressor. Within 48 hours after he "fixed" it, the same issues were present--food not cold and melting things in the freezer. This is a health issue as I have small children and I am concerned about serving food/milk that could be developing pathogenic bacteria if it's not kept adequately cold. I have called for 5 consecutive days and no one will respond to me. I got ** one day on his cell phone and he said he would come after 2 that day--we waited for hours and he never came and no one could be reached. In looking online, I have unfortunately discovered that numerous other costumers have had the same negative experience.Desired Settlement: I would like a full refund of the $642.60 I paid for the repair.

Review: I have a problem with a dishwasher. They came out, apparently diagnosed the problem and told me that the repair was about 180.00. Told them I needed to discuss it with my husband before ordering. Paid the service call and was told that it would come on the price of the part if and when ordered. Called a few days later to order part and made several calls in thelast 6 weeks to see if they have the part. Am always told they don't know and will call me back.NEVER call back and this morning hung up on me.Desired Settlement: I want them to finish this job and do what they said they would do in a timely manner. This is the replacement of a screw for 180.00! I was willing to do this because they said they had to take the dishwasher out to replace the part. But they wont even return my call.

Terrible business practice and customer service is rude at best.

I have a problem with a dishwasher. They came out, apparently diagnosed the problem and told me that the repair was about 180.00. Told them I needed to discuss it with my husband before ordering. Paid the service call and was told that it would come on the price of the part if and when ordered. Called a few days later to order part and made several calls in thelast 6 weeks to see if they have the part. Am always told they don't know and will call me back.NEVER call back and this morning hung up on me.

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